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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online [Webinar] Unified Vulnerability Management: Risk Reduction Beyond the Patch Hosted by ShaunaV 23 Sep, 2026 08:00 AM PDT Event Details Online [AMS / EMEA] Register Today! 2026 September EA Vision Series - Roadmap, Customer Stories & more Hosted by RebeccaH5 23 Sep, 2026 08:00 AM PDT Event Details Online [ANZ] Register Today! 2026 September EA Vision Series - Roadmap, Customer Stories & more Hosted by RebeccaH5 23 Sep, 2026 03:00 PM PDT Event Details Online [Asia] Register Today! 2026 September EA Vision Series - Roadmap, Customer Stories & more Hosted by RebeccaH5 23 Sep, 2026 08:00 PM PDT Event Details Online Webinar: Governance was built for human speed. AI moves faster. Hosted by Carrie Lea 24 Sep, 2026 05:00 AM PDT Event Details Online Webinar: Governance was built for human speed. AI moves faster. Hosted by Carrie Lea 24 Sep, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Servicenow Agile Metrics Reports creation

Hi All,As part of the Agile team, I'm working on creating an Agile Metrics Dashboard in ServiceNow to help track team progress, delivery, and overall sprint performance. I'm new to ServiceNow reporting and metrics, so I would appreciate your guidance...

  • Question
  • Agile Development
  • Scaled Agile Framework (SAFe)

Dynamic filter one of my group members

Hi,Im trying to create a dynamic filter that will return all users from my groups but i had no luch. What am I doing wrong? var OneOfMyGroupMembers = Class.create(); OneOfMyGroupMembers.prototype = { initialize: function() {}, getMyGroupMem...

  • Question

How to add a hyperlink to specific text in a Catalog checkbox variable

Hi Community,I have a ServiceNow Catalog Item with a checkbox variable called sample_acknowledgement.The checkbox label contains text similar to:I confirm that I have reviewed the company guidelines and agree to comply with POL-100, Acceptable Use, a...

  • Question

Resolved! Issue with my PDI

Hello ServiceNow Community, My PDI is inactive all of a sudden. Its showing offline status from past few days. I've attached the screenshot for the same. I've backed up and committed the Custom Application hands-on project on which I was working on G...

  • Question

Exploring CMDB: A Deep Dive into cmdb_ci_ip_switch in ServiceNow

Understanding the cmdb_ci_ip_switch Table in ServiceNow     In the world of IT service management, effective management of network infrastructure is paramount. ServiceNow, a leading platform in this domain, offers a comprehensive solution for managin...

  • Article
  • Architect

Stuck in UI builder Australia with typeahead component

Dear community,I´m trying my first steps with UI builder and got stuck at the very first beginning. I want to have an input field "typeahead" where a user can search/select from the cmn_location table. I had the hope that this is pretty much straight...

  • Question

Webinar: Closing the gap between AI ambition and execution

If your team is piloting AI but struggling to move past start, you're not alone. ServiceNow's 2026 AI Maturity Index found that 9 in 10 organizations are piloting agentic AI, but only 5% have re-architected work around it. This gap between "piloting"...

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  • Webinar

Resolved! Change Login Name

Hello everyone, Having a ServiceNow instance as customer is it possible to change the login Name into the system ? Will then be everything adapted (meaning my tickets and every records referenced with my login name) ?Sorry, Searching for this questio...

  • Question

Resolved! ServiceNow List Field Values Truncated in Platform List View

Hello , In ServiceNow Platform List View, I have a multi-select List field. The field displays all selected values when I hover over it, but in the list itself the values are truncated. Is there a way to increase the column width or configure the lis...

  • Question

Employee Center Catalog Item Help Text Not Visible

Hi,   We have an issue in Employee Center where the help text/field descriptions on some catalog items are not readable because the text color blends into the background.We are using the Coral Theme and have already:Reviewed the theme color variables...

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Unable to Set the Default Filter on Related Lists of Problem Records

Hello ServiceNow experts,I am facing an issue with the Problem record related lists where the default filter is not being set/applied correctly.The same configuration works as expected for Incident and Change records. However, when we add a filter to...

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