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What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Its_Azar Specialist Integrating via Windows Credentials Hi All For an integration we are supposed to use an windows credentail to connect t... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Live Webinar: The reason your AI CX strategy is failing (and how to fix it) Hosted by ellensalemme 20 Aug–16 Sep, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Platform Academy - Building Dynamic Playbooks Hosted by ServiceNow 20 Aug, 2026 09:00 AM PDT Event Details In person The Human Side of AI Adoption with Kelly Paulette Hosted by jasminecole 20 Aug, 2026 10:00 AM PDT Event Details Online Real-Time Data Intelligence for Mission-Critical Workflows Hosted by Anubhav P 20 Aug, 2026 10:00 AM PDT Event Details In person Federal Tech Talk: Real-Time Data Intelligence for Mission-Critical Workflows Hosted by WhitleyT 20 Aug, 2026 10:00 AM PDT Event Details In person Federal Tech Talk: Real-Time Data Intelligence for Mission-Critical Workflows Hosted by WhitleyT 20 Aug, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Locking down the short description

Good morning all, Looking for your opinions on a matter at hand. I have been asked to make the Short description on the incident form Read only once submitted. We have some teams that who like to add information to the short description and its been ...

  • Question
  • Incident Management

Mobile Agent App - Knowledge Articles not visible

Hello, I am trying to configure ITSM Mobile Agent to show knowledge bases and knowledge articles inside these knowledge bases and allow users and rate and comment on these articles. Using mobile app builder, I am able to configure the launcher, desti...

  • Question

NYC SNUG September 9/9/26 RSVP OPEN NOW

RSVPs are NOW open for the September NYC SNUGThis will be a pregame developer focused SNUG before the full day Forum at Javitz. All are welcome. The extraordinary Kristy Merriam will be on hand to present the long and winding history of Studio and al...

  • Question

PDI Issue

Hi everyone,I need some help regarding my ServiceNow Personal Developer Instance (PDI).It has been around 7 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update o...

  • Question

Remove Export from Data Visualization

We would like to disable the export feature from the Data Visualization in Platform Analytics.In Core-UI, we created a role and based on this export role, we were able to control the export. this was working well. We do not want all the users to expo...

  • Question

Resolved! Is it possible to extract records from GRC indicator result?

Hi Community,  I have a scripted control indicator which runs monthly and generates supporting data in the indicator result. Currently, the supporting data is in a list view and shows the 'live record'.This view of the records does not allow for the ...

  • Question

CSA exam

Hello everyone, I recently passed the CSA exam. One of the most difficult tests I've ever taken.

  • Question

Change Request Process Flow – Show Cross for Skipped States

In the Change Request process flow, I have a scenario where I skip a state in between the process.For example, if the process flow is:Access → Authorize → Scheduled → Implement → Review--> Closed/Cancelledand the Change moves from Access directly to ...

  • Question
  • Change Management

Scripted List on Service Portal

Good afternoon, I have on my Service Portal two menu items that are a scripted list.One for My Open Tickets and one for My Ticket History.Here is a snippet from one of them (we also show REQs and a custom table)var z = new GlideRecord('incident');z.a...

  • Question
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