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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - November 2025 Hosted by HenryDo 4 Nov, 2025 12:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Enhancing Digital Workplace Experience with ServiceNow DEX Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Enhancing Digital Workplace Experience with ServiceNow DEX Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: ITOM AIOPs Office Hours Hosted by Lolita Honkpo 4 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Transforming Workplace Operations: Unlocking Lease Intelligence with LeaseCore Hosted by Lolita Honkpo 4 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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CIS-ITSM EXAM

#01. What are key relationships between Changes and Incidents?(Choose 2 answers)A. Incident owners are part of the change approval workflowB. Incidents can be caused by a ChangeC. A Change can resolve IncidentsD. Incidents autoclose upon closure of a...

  • Question

Resolved! All the request changed to "Approved" insead of one

Hi All, I am using this below syntax for the approval form the flow. when 1 user is approving the request other user request should go to "No longer require" but insead all of them changed to "Appoved" var approvers = fd_data.flow_var.approvers_list;...

  • Question

Validate the Relationship between the Cis'

For one of POC I am working, out of 7 Servers only 3 servers are discovered and populated in CMDB table. I need to Validate the Relationship between the Cis'( Like Depends on/Used By, Connected to/Runs on). But relationships are not showing. What cou...

  • Question
  • Discovery
  • Service Mapping

Technical resources

  As you are just getting started, you will want to know where to get technical help and to understand basic principles for “care and feeding” of your instances.     Get tech help  Watch short videos on NowSupport! NowSupport  Introduction to NowSup...

  • Article

Base64 into images type field

Hi, I have a variable of type String that stores 64base from an images convertion.How can i insert this base64 into a field on the incident table of type ‘Image’ 

  • Question

Run rule when Date/Time type field reach current date

I have requirement to update case state from Awaiting Info to Open and trigger email notification when Appointment Date (Date/Time type field) reach current date. Example : Case CS123456Appointment Date : 2025-11-04 09:27:47State : Awaiting InfoOnce ...

  • Question

Rejected reason in a email

Hi,I hope this email finds you well. I am creating a notification (table: sysevent_email_action) that should be sent to a article's author when your material is rejected. I would like to add the reason of the rejection in the email body, but I do not...

  • Question

event mgt

requirement is if 3 alerts is created in servicenow , first should be parent and rest 2 will be child ,and i dont want to use primary and secondary , also source and sevrity is handled in configurationi want to group them all together first should be...

  • Question

Formatting on 'My Approvals' on Employee Center Portal

Hello Guys, On the employee center portal, the page numbers are improperly formatted (below screenshot).. we are using ootb widget not customized. Is there we could fix this or should it be a HI ticket as this is ootb? It should be moved towards righ...

  • Question

Total On Hold Duration Calculation

Hi Team, I want to calculate total on hold duration(include multiple on hold) of an incident (incident opening to close only on hold time) and also need to create metric definition so that it shows which assignment groups has taken how much on hold t...

  • Question

How timesheet access is given to users in a org

How timesheet access is given to users in a orgwhen user is onbaorded? how role is added to the user to provide access to the userif there around 7000 users who require timesheet access to submit time how it would be managed

  • Question
  • Time Card Management
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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