Time Sheet Portal: how to remove/disable the URL ""Add unassigned tasks to Time Sheet" (Zurich)

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• Time Card Management

Change management approval policies

Hello All, There is a requirement in change management to add one more user or group in assess state. So for this i created ui action button in ui action button i called ui page to show popup to select user/ group. And created one Script include to g...

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• Change Management

Is "HR service activities" workflow an OOTB workflow?

Hello experts,We are having an issue with "HR service activities" workflow. Even though our hr service is already configured to use flow in its fulfillment type, the workflow still runs. Unfortunately we are not the one that started the development s...

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Grant management

Hi Does anyone know about grant management application?after publishing the program in gmp portal we are not able to see the program in opportunities any reason behind it?

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How can I determine the one causing the slow loading on the instance?

Hello,Do you have any other ways to check for the cause of the slowness in your instance?Currently one of the user reported that when they are trying to access the my approval in the portal, they experience slowness in the instance.When I tried to ch...

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Playbook Questionnaire - Mandatory - broken ?

I have a Questionnaire and it is a Choice and it set as mandatoryI run the playbook and the step loadsBut as you can see, it thinks there is a value there so the user an click on SubmitIf I now change the value to be either Yes or No and then back to...

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Dashboard is not getting auto refreshed

Hello team , what could be the reason, why dashboard is not refreshing auto ? what all primary things we need to check?

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Need Help Creating ACL on alm_hardware Table Based on "Managed By Group"

Hi Everyone, I am trying to create an ACL on the alm_hardware table in ServiceNow. We have a custom field called u_managed_by_group on the hardware asset record.  The requirement is: Only users who are members of the group specified in the u_managed_...

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🚀 Risks and Issues During ServiceNow Upgrade

Mitigation Approach and Project Impact 里 1. Customization and Technical Debt Risk Risk / IssueServiceNow upgrades can break heavily customized scripts, UI policies, business rules, and workflows built using older APIs or unsupported methods. How ...

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PLaybook Questionaire Activity

Hi I have a playbook activity questionnaire with choice options with either defined values or table lookups, how do i reveal the answers to these questions as pill values for the next acitivity.So far I am getting Sysids Thanks 

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Now Assist Context Menu for Custom Skill

Has anyone been successful in deploying a custom skill using the Now Assist Context Menu option? I am attempting to use the custom location option to have a banner display at the top of the form, similar to Incident Summarization, but no banner appea...

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403 forbidden when calling an AI skill form a MCP client (Postman or MS Copilot)

Hi community,I'm running a 403 forbidden error when trying to use an AI skill (incident summarization) published by a ServiceNow MCP server. Scenario:OAuth Client Credentials (with an integration user with ITIL role)AI Skill (OOTB) requires ITIL role...

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ServiceNow Australia Release

BLOG : Australia Release - The End of "Suggestive" Data Integrity – New Read-Only Dictionary Attribute For years, ServiceNow developers and architects have operated under a known limitation: the "Read-only" checkbox in the Dictionary was often more o...

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