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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Integrated Asset & Portfolio Management Workshop Hosted by Brandie 11 Sep, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: Security Incident Response Roadmap Hosted by Lolita Honkpo 11 Sep, 2025 08:00 AM PDT Event Details Online SNUG Event @XXXLutz (In Person) Hosted by Andreea Obreja 15 Sep, 2025 12:30 AM PDT Event Details Online LOSN: Unlocking the Power of ServiceNow Zurich Release—What's New in IT Service Management (ITSM) Hosted by Lolita Honkpo 15 Sep, 2025 08:00 AM PDT Event Details Online LOSN: Unlocking the Power of ServiceNow Zurich Release—What's New in IT Service Management (ITSM) Hosted by Lolita Honkpo 15 Sep, 2025 08:00 AM PDT Event Details Online ServiceNow San Francisco SNUG and Optional Pre-SNUG Workshop on September 15th! Hosted by Alison Thornton 15 Sep, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! What type of user has itil and approver_user role

What type of user (persona) has clearly defined paths and workflows in the platform and have one or more roles (ie itil and approver_user)?A. Workflow UserB. Request FulfillerC. ITSM UserD. Approving ManagerE. Service Desk UserF. Process User

  • Question

Servicenow to Zendesk Integration - Send attachment

Hi All, My requirement is to send an attachment from ServiceNow to Zendesk. We have an endpoint and API key stored in system properties. Can we do this through a business rule and a script action? Could you please help me with the script. Please assi...

  • Question

Resolved! When impersonating a user

When impersonating a user for testing purposes what is the best way to return the instance, logged in with your user account? A. Turn your computer off and on againB. Clear browser cacheC. End Impersonation D. Log out and back in And After finishing ...

  • Question

Tables may have a One to Many relationships

Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)A. One Approval can have many RequestsB. One Request can have many Requested ItemsC. One Requested I...

  • Question

What resource can you use

What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?A. Scenario DashboardB. CI Use Case ModelerC. CMDB Use Case ModelerD. Common Service Data Model (CSDM) product view

  • Question

load balancer discovery

Hi all, we are doing a PoC for load balancer discovery. here is the response we got from our server team when we asked for a target device. "The datacenter nginx clusters are linux boxes that run a service.Azure nginx loadbalancers are PaaS objects t...

  • Question

HRSD flow automation

Hello Everyone, I have a requirement in HRSD.  We have a form (record producer) where we have 3 dates and based on selection of the dates we have to create the HR tasks.Eg. if Date 1 is selected anything in future, HR task should be created 2 weeks b...

  • Question

Congratulations 2025 ServiceNow Community Rising Stars!

  We’re pleased to announce the long-awaited new wave of ServiceNow Community Rising Stars.     You may wonder, what makes Rising Stars incredible? They are ServiceNow practitioners from all over the world who are setting a strong example for how to...

  • blog

Resolved! A user is complaining that they are seeing a blank page

A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What ...

  • Question

PrivacyConsent

The privacy consent page that pops up once new user is logged in is failing my ATF tests. Is there a workaround to handle it?  

  • Question

change task groups

I want only specific assignment  groups  will be visible like implementation groups in change tasks when the change tasks are created in change request so in have added this in reference qualifier javascript:"nameLIKEimplementation^EQ^active=tr...

  • Question
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