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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save the date: now[dev] is coming to San Jose! Save the date: now[dev] is coming to San Jose Mark your calendars: November 4–5, 20... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Blueprint for Responsible AI with Ekaterina Koenes Hosted by jasminecole 26 Aug, 2026 05:00 AM PDT Event Details In person Webinar: Identity and Access Management was built for humans. Your workforce isn't anymore. Hosted by Megan Le 27 Aug, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Platform Academy - Agentic AI Workflows for Employees Hosted by ServiceNow 27 Aug, 2026 09:00 AM PDT Event Details In person ServiceNow Exchange: Business Continuity Management (BCM) Workshop Hosted by ServiceNow 27 Aug, 2026 10:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Personal Finance — w/ Mihir Desai (APAC) Hosted by jasminecole 28 Aug, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Personal Finance — w/ Mihir Desai (AMS) Hosted by jasminecole 28 Aug, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

MID Server Cluster Server Delegation

We have a situation where we have ITOM discovery requirements as well as Failover/Load Balancing requirements.We have 3 Mid Servers each with different user accounts. We plan to have all three servers as part of the same cluster for Failover/Load Bal...

  • Question

Discovery - personal laptop

Hi All,I am learning discovery and i am planning to discover my personal laptop and software installed in my personal laptop ,is this possible if so can you please guide me on thisThanks in advance

  • Question

Call for AI Hackathon Use Cases

Dear ServiceNow Community, We're excited to announce that we're organizing the next Austrian ServiceNow User Group (SNUG) as an AI Hackathon this autumn. The exact date and venue location will be announced shortly.To make this event truly valuable, w...

  • blog

[GF #1] Completed ArchX | Here's my journey and Ask Me Anything

Today I completed the Architecture Excellence expert program and here’s what I learned. If you consider to take this class, feel free to reach out in the comment section or in DM. Registration at SN UniversityLearn more about ArchX, a must for CTA an...

  • Question

Changing font color in Agent Chat

Hi  I need to change the font color in Now assist Agent Chat. Because the default colors in my instance were customized and now is difficult to see the text in agent chat. I need some tips to do this configuration

  • Question

Getting emails but no subscriptions

Hi guys!  The ServiceNow support page just sends me to a loop of "not authorized" so I seem to have no choice but to hope someone from SN actually looks here... I am getting daily ServiceNow Community emails but I am *not subscribed to anything*.  I ...

  • Question

"New" Data Certification - Data Certification experience in CMDB Workspace

Use Case Data Certification manages scheduled and on-demand validations of data in the CMDB and related tables. Note: Not exclusive to CMDB tables, supports all tablesFor regulatory or procedural reasons, information in the CMDB requires checks for a...

  • Article

Knowledge Search is not Working for Public Users

Hello Everyone,While i am trying to Search some knowledge articles as Public User Knowledge Search is not working.The Same Knowledge Search is Working if i logged in and Search the Articles.Please let me know the possible reasons to fix the issue.Tha...

  • Question

Cancel Workflow

I'm trying to cancel a workflow associated with a story. I'm following this community post which has a correct answer. https://www.servicenow.com/community/itsm-forum/how-can-i-cancel-a-running-workflow-on-a-single-ritm/m-p/502424 However I'm getting...

  • Question

Flow Designer Error

Error occured while inserting record: Operation against file 'sc_task' was aborted by Business Rule 'Abort changes on group^a81036a30f320fd08d6bc1e800d1b268'. Business Rule Stack:Abort changes on group  

  • Question

ServiceNow Learning

Hello All,I have just started learning Service now. How can I learn and practice it so that I will get a good hands-on experience on SNOW platform. Regards,Shah

  • Question

Resolved! Version field is empty in knowledge articles

Hello,I have the necessity to give some users the permission to checkout and edit knowledge articles in my instance -the problem is I've noticed that most of the articles in both my developer and production instances have their version field empty, s...

  • Question

Reconciliation rules configuration

HI all,Currently I need to configure a reconciliation rule to update the serial number of a windows user as manual entry as while discovery it is taking baseboard serial number instead of system serial number, so here i have to update the system seri...

  • Question
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