ServiceNow Community

Record is being aborted on update but there is no abort BR on the same table. How it is possible?

Record is being aborted on update but there is no abort BR on the same table. But there is BR on different table which is not linked to the table. How it is possible?

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Is there any workflow for Bad loan management in FSO banking ?

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Auto remediation task from subflow raises with state Closed Complete or WIP

Hello Experts,We have created a subflow which create an auto remediation task on em_remediation_task table.What we observed is, tasks are getting created with state Closed Complete or Work in Progress. Ideally task should follow the stage and must ra...

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Related List Hierarchy not visible

I'm trying to display a hierarchy like structure in the case form so that the end user can drill down and navigate to the product and finally choose the product for which the case is being created. This is the hierarchy of product models that I have ...

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REST API Explorer: I have to give the POST method url for submiting the catalog item request form

Hi Team, I have a requirement to give the POST HTTP link for submitting the catalog item request form,I have tried using:Namespace: sn_scAPI Name: Service Catalog APIBuy Item (POST)sys_id: (Given sys_id of catalog item)In Raw Data:{"sysparm_quantity"...

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Can we get the data of activity using rest APIs

can we get activity data using rest APIs ?

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Can we do load data/import data on data source using script or APIs in scoped app?

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Resolved! Client script not correct

I have two fields 'var3' and 'var4'What i want is that when the user selects an option on Var3 then on var4 only those related options should appear. So basically, theres 2 fields both it various choices, but there are some that when selected the var...

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Claim following a RITM

Hello,For certain service requests (RITM), we would like to give our customers the option to file a "complaint" once the request is closed.It can happen that the customer made a mistake in their initial request or that the request was not fully proce...

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"Last login" and "last login time" blank/ empty

What does it mean when the "last login" and the "last login time" on User table is blank? Are these users save to be marked as inactive?

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Tenable.io Fixed Vulnerabilities Integration failure

The scheduled Tenable.io Fixed Vulnerabilities Integration run on Oct 16, 2025, failed with error: "At least one import queue entry is in error. No more data to process at this time." Error: Invalid response code received from TenableIOVulnerabilitie...

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Getting server error in Oauth Apis

I have created a Oauth profile and I am trying to hit from postman , when I kept the username , password , Clientid , clientsecret in the body I am getting the access token in request body But when I tried it keeping Authoization as Oauth 2.0 and pro...

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User changed the incident state to resolved without filling mandatory fields

Hi Community, User changed the incident state to resolved without filling mandatory fields. Even i checked it in history when they changed the state to resolved at that time mandatory fields are not filled . How it is possible ? Regards,Tulasi.

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Catalog item maximum 1 order per user

I have a catalog item that has as requirement maximum 1 order per person.What would be the best practice on how to do this?

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"Insufficient privileges" error is coming when closing Work Order Task from Now Agent App.

While I am trying to close a Work Order Task from mobile app , the "Insufficient privileges" error is coming up.This error is coming for internal agent (wm_agent).This is happening only in Production. The ACL's and other configurations are same as lo...

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