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Developer Passport Brazil is Here! Pack your bags! We're headed for the Brazil release. Join us today through Friday as we embark on a week of demos and Q&A with ServiceNow Product Experts, prepping you for upcoming Brazil features! Watch now! What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Get Started with ServiceNow Security Operations Hosted by ServiceNow 22 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Setting Up Major Incident Management in ServiceOperations Workspace Hosted by LexaFu 22 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Achieve Zero Outages with AI Powered Event Management (APAC) Hosted by ServiceNow 22 Sep, 2026 08:00 PM PDT Event Details In person Public Sector Low-Code App Engine Innovation Workshop Hosted by Mayleen Fitzcha 23 Sep, 2026 05:30 AM PDT Event Details Online [Webinar] Unified Vulnerability Management: Risk Reduction Beyond the Patch Hosted by ShaunaV 23 Sep, 2026 08:00 AM PDT Event Details Online [AMS / EMEA] Register Today! 2026 September EA Vision Series - Roadmap, Customer Stories & more Hosted by RebeccaH5 23 Sep, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

OOB Publish article action is not working in custom flow

HiIn knowledge management we have approval publish/retire, instant publish/retire . So my requirement is for some knowledge articles based categories it should go approval process for some articles based on category it shouldn't go any approval proce...

  • Question

Portal Search Facet Servicenow

Hello Community,In ESC portal, when I am trying to search anything, I am getting facet in the left hand side but not the same case with csm or knowledge portal. Attaching screenshot for reference. Please guide how can i have facet available even for ...

  • Question

Issue with my PDI

Hello ServiceNow Community, My PDI is inactive all of a sudden. Its showing offline status from past few days. I've attached the screenshot for the same. I've backed up and committed the Custom Application hands-on project on which I was working on G...

  • Question

Agent Chat: How to change start and end messages

Hi, We have enabled Agent Chat on our portal by installing the plugin 'Agent Chat' without deploying virtual agent.We got the requirement to change a number of messages while interacting with the agent. Changed all of them except for below:'Agent has...

  • Question

[Customization] Making EA Artifact approvals configurable

  Disclaimer: The specific solution described is achieved through configuration. There is no liability for ServiceNow to provide support, apply changes, fix defects and review impact during future upgrades for the specific example that I provided in ...

  • Article
  • Enterprise Architecture

I want to override OOB ACL

Hi guys I want to override OOB ACL, UI policies and Other rules, scripts etc when State is REview Close completed and Incompleted assined to and issue manager on sn_grc_issue table have access to Edit the form

  • Question

How to show /Hide 'Request something 'in Portal

Hi All,Servicenow Portal 'Request something' should be aviabale if logged in ITIL user is belongs to Claims Group and  when one Specific system property is TRUE .if Person not belongs to Claims group , for them it should be available  as regular like...

  • Question

Filtering installations from a fixed list of devices

Hello everyone, I want to filter the table Installations using a list of 500 devices. As far as I know, I can filter by Installed On butonly one device at a time iterating with Or conditions as that filter does not allow is any of condition. Is there...

  • Question

Claim Your Brazil Developer Passport Badge Here! 🎖️

  The Developer Passport for ServiceNow's Brazil release is officially underway, meaning that if you've taken the time to tune in to one of the eleven livestreams, you've earned more than just knowledge. If you're reading this between now and Septemb...

  • blog

workflow approvals should create

 There is a catalog item and in that there are 2 fields one is "group name" referring to group table and another one is radio buttons field (select_action) conatins 4 options​‌ if "select_action" variable selected "update approval deputies" or "updat...

  • Question
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