I'm importing CSV data from another system into SalesForce. The field for State is going into a cust

I'm importing CSV data from another system into SalesForce. The field for State is going into a custom text field ubti

• Question

Where do I find the BCM module plug in?

• Question

HRSD: HR Profile not auto create when trying to Onboarding new hire.

Hello, I cloned LifeCycle Event: New Hire Onboarding (Demo) to New Hire Onboarding (Test)I cloned Journey plan: Sales Employee Plan Configuration (Demo) to Marketing Employee Plan Configuration (Test) and pair to New Hire (Test) plan typeI cloned Rec...

• Question

Reference Type

In catalog creation, I created one variable "requested for" type "Reference", if I login with Radha Manchi the name should be populate in that variable. How should I do this?

• Question

Which is the best practice about ACL, creating new one or edit existing one?

Hi All,We have one Custom coded ACL that ACL conditions we are not going to use in future .so let me know best practice things heredeactivate current acL and create new ACL with new conditions is good practice ? ORupdate Current ACL with new code con...

• Question

Looking for a sample/demo on configuring Knowledge External Content Integration (SharePoint etc)

Hi Community,I have activated the Knowledge Management - External Content Integration plugin (com.snc.knowledge.external_integration). I have already gone through the official documentation here:Knowledge External Content Integration (Zurich release)...

• Question

Having an issue with REST API Explorer using PATCH method on CMDB Instance API

Hi,I am trying to test and use the CMDB Instance API, but I faced an issue with PATH Method.In REST API Explorer,when I want to change the value of "ram" for any class and specific CI using the SYS ID, I receive the 500 Internal Error message. I test...

• Question

Table API setting empty values a scenario?

Hi folks,I am using Table api Post to create IncidentI am facing issue when i pass assignment group in the payload inc gets created with empty CI,Assignemnt group and parentwhen i remove Assignment group from payload everything works CI and parent ge...

• Question

Email Forwarding to ServiceNow Incident

Hi Everyone, I would like to set it up so that when a certain email address receives a message, it forwards to my ServiceNow instance and creates an incident. How do I make that happen? Patrick

• Question

Task: Creating the iTunes Discovery Pattern (Part 1) is not complete

I followed the steps listed in the task to perform Quick Discovery, but the task did not complete.Please tell me the cause.iTunes does not appear in the ECC queue. https://learning.servicenow.com/lxp/ja/pages/learning-course?id=learning_course&course...

• Question

HRSD Onboarding profile update

I set up an activity for 《Personal information update 》in the Onboarding Lifecycle Event.and my producer has also been configured as shown in the figure. The HR service and template seem correct to me as well. After I personate the new hire process, ...

• Question

Heat map clicked - page redirection

when heatmap is clicked i need show the specific record.As per requirement, when a user clicked any of the cell in the heatmap, i need to show the record.but currently its not working, how to achieve it 

• Question
• Risk Management