Subscription Management Hub

[Paty Montesinos]

SERVICENOW COMMUNITY

Subscription Management Hub

Your central resource for Subscription Management. Learn the basics, track usage and capacity, and find answers from the people who build it. Choose a topic below to get started.

THE SHORT VERSION

What Subscription Management helps you do

📦  See everything you've purchased in one place.

📈  Track usage against your entitlements.

👥  Allocate users and groups to the right subscriptions.

✅  Stay ahead of overages and plan renewals with confidence.

🔔  What's new

Moveworks Assist now counts toward your Assist meter, as of November 1, 2026. Learn more →

Cloud storage is now pooled across your account. Learn more →

🚀  Coming soon

Subscription Management 8.0 is targeted for Q1 2027, with automatic allocation and one view of your licensing. Learn more →

EXPLORE BY TOPIC

Find what you need

Start here

🎓 Subscription Management 101

The fundamentals of what Subscription Management does and where to find things.

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✨ Assist Usage

Track Now Assist and Moveworks Assist consumption against your annual pool.

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☁️ Cloud Capacity

Monitor storage usage and manage data growth across your instances.

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📋 Custom Tables

Learn which tables count as custom and how to map them to a subscription.

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📅 Events

Register for upcoming sessions or catch up on past recordings.

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📚 Additional Resources

Coming soon

New to Subscription Management?

Start with the 101 page for the basics, then jump to any topic above.

Go to SM 101 →