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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Group Approval - Based on members employment type

Hi All,  We have a requirement that there should be a group approval triggered to the CI Business Service group's only permanent employee. Like the if the group has 5 members and 3 out of them are contractors it should be any one approve for the rest...

  • Question

Agentic Workflows- Suggest any way to deactivate workflow?

Hi All,Several teams have created multiple workflows by cloning the out-of-the-box (OOB) agentic workflow. We’d like to deactivate those that are no longer needed. Could you please advise on how to deactivate Agentic Workflows?Thanks.

  • Question

How to get the time and date in CET time zone in scoped application

Hi All,I would like the date and time to be converted in Scoped application below code is not working can you please help me.var grIncident = new GlideRecord('incident');if (grIncident.get('sys_id', 'e8bfe5eac380cb9896985630a00131a2')) {    var gdt =...

  • Question

Selecting Multiple Value in Market Field in x table

There is a requirement to allow multiple selections for the Location field on the u_example table.To address this, I am implementing a Script Include and using a Reference Qualifier with a List Collector type in the Market field.Please note that the ...

  • Question

Customizing SOW incident form

We are new to SOW and on the incident form in SOW there are the Overview and Details tab. The service desk is asking for us to swap the order of the Details and Overview tabs so that Details appear before Overview.I trying to explain the purpose of t...

  • Question

Now assist usage

we need that report in custom report fields  Assist EntitlementDays Since StartDays To EndConsumptionAvg Consumption Per dayBalanceForecast (Current)Available daily rate6600000902751800002000642000055000023345 

  • Question

Cloning: Exclude Table vs. Preserve Data

Can someone go into a bit of detail on Excluding Tables and Preserving Data in a clone.  I think I had it a bit mixed up. If you exclude a table, the documentation says: "Exclude a table to create an empty but usable table on the target instance." So...

  • Question
  • Best Practices
  • Instance Configuration

What you can do with AI search

I was looking for a way to navigate to a platform record form using the employee portal's search bar.Although I haven't been able to verify this in PDI yet, I enabled AI search in a test environment, and when I entered the value of the number field i...

  • Question
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