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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
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Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
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Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Learn about HR Multi Instance Integration Hosted by Lolita Honkpo 19 Nov, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Unleash the future of Vulnerability Management with USEM Hosted by Lolita Honkpo 19 Nov, 2025 08:00 AM PST Event Details Online Webinar Series: CRM for the AI Era - Episode 4 - Crush Quotas with Quotes that Close Hosted by Maria Reyes 19 Nov–12 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: ServiceNow Impact Academy Hosted by Lolita Honkpo 19 Nov, 2025 09:00 AM PST Event Details Online Live on ServiceNow: Employee Center Academy Hosted by Lolita Honkpo 19 Nov, 2025 09:00 AM PST Event Details Online Live on ServiceNow: Employee Center Academy Hosted by Lolita Honkpo 19 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

on submit client script

Hi All, if some tries to resolve (using an Ui action) the problem record and if there are open problem task records, I want to restrict that and keep the state in fix in progress state only. I am trying this using on submit client script and not busi...

  • Question

SNPI Story 3 - Configure Groups for HHD Users - Failed

I have done everything right still i am not able to validate it . infact i deleted everything and again did everything but still i am not able to validate it .  only this section is not validating else i have successfully completed everything Please ...

  • Question

Resolved! VIrtual Agent Topic visibility user specific

Hello, is there any way to make a topic visible for specific users and not visible for others? In details, I need to make it visible if the "company" attribute from the user record has specific value. Should it be done within topic properties script ...

  • Question
  • Multiple Versions
  • Virtual Agent

State didn't change to Resolved

When Assigned to person changes the Assignment group and state to Resolved at the same time and then saves the record. State didn't change to Resolved instead it changes to In progress. We have check all the ACLs but it seems there is no issue with A...

  • Question

Email Validation using script include

I have a problem in domain validation example (aa.com ,bb.com ,cc.com)i have email field it should only allow above domain name  after @ but this requirement should get by script include Any one please support on this 

  • Question

Related list is not working on service portal form widget

Hi,I created two custom tables and set up a parent–child relationship. On the platform form, the related list is visible as expected see the below attachment. However, when I open the same form on the portal, the related list does not appear on the f...

  • Question

"My Favorites" widget missing from employee center

Hi all, I am configuring employee center on my instance, but I can't figure out how to enable the "My favorites" widget in the employee center body (below my active items). It seems to be an OOB widget as I have it on my PDI, but it isn't appearing o...

  • Question

ATF Script failure in Zurich

Hi Team,Currently we are experiencing ATF Scripts failures (around 37%) related to Custom UI and Page inspector.Custom UI has been working for us since Washington release and  post Zurich upgrade these scripts are failing. More importantly, the relea...

  • Question

Virtual agent question Routing

I have a question about Virtual Agent routing behavior with multiple language help desks. If a Polish end user is interacting with VA and attempts to connect to a live agent, but the Polish help desk is offline, will the system automatically route th...

  • Question
  • Virtual Agent

Resolved! On-demand Course ServiceNow Platform Implementation - SNPI Story 3

Hi, When validating task "SNPI Story 3 - Configure Groups for HHD Users" , it keeps failing even though I am positive I have done everything correctly. It gives the folllowing notification: Did you correctly add the hhd_admin role with to the HHD Adm...

  • Question

Change Gantt bar colours in new "Project Workspace"

Is there any way to customize / configure the colours used when drawing the Gantt bars in the new UI "Project Workspace" Gantt? I see two use cases that I would like to be able to cover: a) Colour the bars dependent on some property of the task. E.g....

  • Question
  • Project Portfolio Management

Dynamic Translation toggle is off in SOW

Hi All,we are migrating to SOW and observed that Dynamic Translation toggle on chat window is coming as false/disabled.Earlier, we were on Agent Workspace and it is working absolutely fine fine.  Could you please help in confirming which configuratio...

  • Question

Resource Management Report for Requesters

Good Afternoon, We've been asked to provide a report/dashboard where  people who have submitted resource requests can to and check on the status of their requests.  We are using primarily the RMW.  Is there an OOB report already available?  TIA

  • Question
  • Resource Management
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