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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Turn Curiosity Into Capability | ServiceNow AI Summit Calgary | March 4-5 Hosted by Brandie 5 Mar, 2026 07:00 AM PST Event Details Online Join us in Calgary at the ServiceNow AI Summit | March 4-5, 2026 Hosted by Brandie 5 Mar, 2026 07:30 AM PST Event Details Online We're Back in Calgary! ServiceNow AI Summit | March 4-5, 2026 Hosted by Brandie 5 Mar, 2026 07:30 AM PST Event Details Online ServiceNow Exchange | CRM AI Academy: Voice Agents - From Intent to Real-time Resolution Hosted by ServiceNow 5 Mar, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy- In‑Product agentic workflow AI Experience in UI16 & Workspace Hosted by ServiceNow 5 Mar, 2026 09:00 AM PST Event Details Online Office Hours with Frances Frei -- Work Smarter Not Harder (APAC) Hosted by jasminecole 6 Mar, 2026 03:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Owned By and Managed By

Owned By is someone who owes the CI , and Managed By is the Technical Owner of the CI , Support Group is one who is responsible for ITSM tkts like incident or change  Since these are not populated through Discovery , they are manually handled , at th...

  • Question

Users not showing in Caller field on Incident form

Users are available in the User table, but they are not appearing in the Caller field on the Incident form.Could you please check why the users are not showing in the lookup list?

  • Question

Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing   Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Today, December 11th 2025, ServiceNow rel...

  • Article
  • Advanced Editing
  • Knowledge Center
  • Knowledge Management
  • tinymce

Query Regarding WSD Reservation

Hi Team, The requirement is that the UI in the schedule needs to be by day instead of the time so that they can select from the UI itself as well. Basically, what we trying to do here is that the user should be able to select the day from the ui of t...

  • Question

Resolved! Indicators in performance analytics

Hi all!I´d like to know the list of "indicators" in Performance Analytics that are Out of the box.Thank you for your help!

  • Question

How to populate choice filed value based on other field

Dear Friends, I have a on change client script where I need to populate the channel field as self service when the caller id role is ITIL. but I cant populate the channel field as self servcie. please advise. Here is the On change script.function onC...

  • Question

Regarding order decomposition

Hello community!If anyone knows anything about order decomposition, please let me know. If a bundled offering is further bundled, an error occurs in order decomposition when creating an order specifying that offering, and no order task is generated.F...

  • Question

Signing up for Partnership with Service Now

Hello Team, We are interested in signing up for ServiceNow Partnership for our organisation : Knot Solutions. Do connect us with your partner management team or relevant team for support. BR/AparnaKnot Solutions 

  • Question
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