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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Join us at the Chicago World Forum Hosted by tracyo_brien 18 Sep, 2025 06:00 AM PDT Event Details Online Join us at the Chicago World Forum Hosted by tracyo_brien 18 Sep, 2025 06:00 AM PDT Event Details Online Join us at World Forum Chicago on September 18 Hosted by tracyo_brien 18 Sep, 2025 06:00 AM PDT Event Details Online REGISTER NOW! 2025 South Florida SNUG Hosted by abannar 18 Sep, 2025 06:00 AM PDT Event Details Online ServiceNow World Forum Chicago Hosted by HollyHorton 18 Sep, 2025 06:30 AM PDT Event Details Online ServiceNow World Forum Chicago Hosted by HollyHorton 18 Sep, 2025 06:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to implement ETL (Robust Transformation)

Hi all,\ I am stucked on a scenerio where,I have created a scripted rest api for nexthink integration (nexthink team will be sending data to servicenow instance also prepared staging table and logic for transformation also have used IRE api). I have ...

  • Question

Use AT to validate a choice is NOT in a list

Hello,I have a use case for the Assigned to field where it is filtered based on several criteria.  I would like to create an ATF Test to validate that the invalid options are not in the list.  There does not seem to be an assert type associated with ...

  • Question

Dynamic Translation toggle is off in SOW

Hi All,we are migrating to SOW and observed that Dynamic Translation toggle on chat window is coming as false/disabled.Earlier, we were on Agent Workspace and it is working absolutely fine fine.  Could you please help in confirming which configuratio...

  • Question

CMDB Workspace without Menu items

Why is CMDB Workspace without any menu items? Instance is OOB and CMDB Workspace just installed but appears without menu items.   

  • Question

change GlideAjax method from GetXML() to GetXMLWait()

Scenario is: A 'Pop-Up' message will appear on-screen when any end-user attempts to re-assign (more than one time) already assigned incident to the Technical Service Desk (TSD). Which one is the best one either using with GetXML() OR GetXMLWait()Curr...

  • Question

User experience analytics - navigation paths & page information

Hi all, we've been trying to set up the User Experience Analytics on our service portal for the org. My question is related to the "Navigation paths" and the "Pages" dashboards.  For Navigation paths, this is what we are getting from a dev instance: ...

  • Question

g_modal - ShowFields with glide_list

Hi, Does anyone have any documentation on how this method works? example type: 'glide_list',name: 'recipients',label: getMessage('Get Recipients'),reference: 'sys_user,query: 'active=true',referringTable: 'incident',mandatory: true,referringRecordId:...

  • Question

Automated reminders in SCTASK

Hi Everyone, I would like to set up a chase process after sctask moved to awaiting customer response with 24-5 schedule and exit this process once the state is changed. I am not allowed to create any server side scripting like BRS or any other schedu...

  • Question

How are you assigning incidents in your ITSM projects?

How have you set up the incident assignment process in the ITSM projects that you have handled? Are you assigning support group of CI or support group of service offering OR using predictive or task intelligence?OR are you assigning to service desk a...

  • Question

Resolved! レコードプロデューサーにボタンを追加する方法

はじめまして。 現在、レコードプロデューサーを作成しているのですが、「送信」ボタンの下に自分で作成したボタンを配置して、押下するとスクリプトが走るようにしたいです。 方法をご教授いただけますでしょうか。 

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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