SAM master plugin issue. Even after team confirmed master plugin installed, we cant see the plugin

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How to Identify Mandatory fields in OnSubmit Client script - Scoped Table

Hi All,I am selecting mandatory field but still it is showing false.g_form.isMandatory("x_ifvg_gh_how_taken");  //Scoped Table field //what is the best way to to identify Mandatory fields. why g_form.isMandatory not working in ServiceNow Scoped Table...

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Knowledge - Approval Retire Notification does not send out

Hello Friends, Do you know if there is an out-of-the-box email notification for Knowledge – Approval Retire?We are currently running the Yokohama version. Regards,Hong

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To prevent non-admin users from sharing a dashboard with more than 50 members in a single request

To prevent non-admin users from sharing a dashboard with more than 50 members in a single request

• Question

Using external LLMs with Now Assist

When using Now Assist products, you may encounter a scenario where you wish to modify the large language model (LLM) providing generative AI capabilities. This guide will walk you through this process, showing how you can set up the connection to an...

• Article

KB retire Automatically

There are some HR services KB articles that are getting retired automatically by a user name called copilateknowledge reader. unable to find any job that is running or any script that does it any leads ?

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Mid Sever Installation on Linux Server ( Red Hat , Amazon Linux) - Article

Mid Server Installation on Linux OS: A Step-by-Step GuideInstalling the ServiceNow MID (Management, Instrumentation, and Discovery) Server on a Linux-based system is an essential step for integrating ServiceNow with on-premises applications, devices,...

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Questions unavailable via catalog builder

Hi there,I'm encountering an issue while trying to edit a catalog item using the Catalog Builder. My goal is to change the layout of some variables. I have successfully made similar changes in the past, in this catalog item, using the catalog builder...

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Help Text Placement for Zurich Hot Patch 4

Issue: After Zurich Hot Patch 4, help text for form fields is displayed beside the question label instead of below the input field. This layout can confuse users and does not follow standard UI guidelines. Impact: Misaligned help text reduces clarity...

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Demo PDI resulting in error

When I am trying to access my PDI, it is resulting in error.

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How to add “Next Wednesday” as a dynamic date option in filter condition (Created field)?

Hi everyone,I am trying to add a custom dynamic date option called “Next Wednesday” in the condition builder for date fields like Created, similar to the existing options such as Today, Yesterday, Tomorrow, This week, Next week, This month, etc. My r...

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How many ways to SEARCH in ServiceNow?

Hello, Gurus... How many different ways are there, in ServiceNow, to Search for something?   1) Global Search   2) SN Utils Search (which I believe is the same as Global Search)   3) Studio Code Search   4) Application Files Table Text Search (sys_me...

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Reclassify Computer as Windows sever based on processor name

Hello everyone, We have some Windows 10 CIs running on actual servers. We want Discovery to recognize them as servers and not as computers. The criteria we want to use is that if the processor is Xeon, it doesn't matter if the OS is Windows 10, it sh...

• Question

Platform Analytics: ITIL / business_stakeholder Report

TeamI need your HELP!Need to create a Data Visualization:1. Create a report showing users who ONLY has ITIL and does not have business_stakeholderProblem the report will show users who could have both and just just NOT show business_stakeholder role....

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WSD Reservable sync Configuration Issue

Hi Everyone,We have followed the steps from Guided Setup to do the end to end configuration for Outlook Integration with WSD. However,When we try to activate the WSD Reservable sync configuration , it throws the below error.Did anyone else face this?...

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