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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - October 2025 Hosted by HenryDo 7 Oct, 2025 12:30 AM PDT Event Details Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 7 Oct, 2025 01:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM AIOps Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM AIOps Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online October Speed Networking! (EMEA-friendly time) Hosted by Anisa Chaudry 7 Oct, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Zurich's new run types for scheduled jobs

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   One of my Zurich release favorites: Scheduled jobs got enhanced with three new run types and two new advanced options, making scheduling a lot more flexible ...

  • Article

Retrieve the record using exact match record functionality.

I would like to understand if we can get exact match in global search  with any field like GBS Reference(string) in the screenshot, just like the number field search and access the record directly bypassing the search results.  Attached the Images be...

  • Question

SOW - Incident mgmt

Hello,  In SOW when an Incident is assigned to a group we need to make sure that when the assignee tries to assign the Incident to him/her self by clicking on the assign to me button, if that user is part of multiple groups then we need to show the l...

  • Question

Need to change the created date for the incident.

 I need to change the created date for the incident. Is it possible. Example- INC0145485 created  2023-03-09 need to change it to 2023-03-08. How to achieve this.

  • Question

Resolved! Event management limitation

Hi, we are testing event management on our dev instnce and creating events via rest api. But we able to create only cca 250 events per minute and we need create 300 events per second. Is there any limitation or can you give us some lead? Can we creat...

  • Question
  • Service Mapping

SMS Integration with Twilio

I want to test SMS authentication for MFA. I understand that on the ServiceNow side, it's completed simply by installing the plugin and connecting with an ID and token. However, when I try to log in, I get the error: “Failed to generate 6-digit verif...

  • Question

Custom Service Portal Calendar Widget

Hello Everyone, I require assistance in developing and implementing a new custom Service Portal widget designed to provide a calendar interface.The primary function of this widget is to allow end-users to view available time slots and book a 'stice' ...

  • Question

Resolved! Worknotes is not getting updated

Hello Community , There is one Date field on HR case form. The date value entered in the date field, when matches to todays date then state should change to WIP and work-notes should get updated with comments. The challenge is here - I have created o...

  • Question

Flow Designer not triggering after removing auto-approval step

I have created a new Flow Designer flow (Housing Flow) to handle student housing requests. The flow includes steps such as retrieving catalog variables, updating the request, requesting approval, creating a catalog task, and updating the RITM status ...

  • Question

How to Make Currency Fields Editable from Workspace List View ?

I've already checked the glide.lists.inline_editing_enabled and glide.ui.list_edit_ignore_types properties, but even removing the "currency" fields from the list of fields that can't be edited in the list view, it's still not editable in the workspac...

  • Question

Configure Now Mobile - Intune login with sso.

ServiceNow existing can login with sso via browser, now need to login via Now Mobile - Intune version. At Azure action about consent application already.Questions1. need to configure at Azure about redirect url and Certificate for Now Mobile separate...

  • Question

Configure Hardware Model Normalization

I want to cross check/configure below things on my instance need help for the sameHardware model normalization is configured and enabled in the instance.Manufacturer, product, and model data are standardized according to the normalization content ser...

  • Question
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