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Community activity

Edit bottom not showing on Taxonomy for Employee Center

I am trying to change the Taxonomy that I am using but the buttom is not showing up. I have tried to reinstall the plugin for taxonomies and have put the role for taxonomy_admin  as I saw that it could be a possible issue, but still not working. My u...

  • Question

Catalog Builder - 'Security prevents writing to this field' message

I’m trying to publish a Catalog Item after making a minor edit, but when I attempt to save or publish it, I receive the error: “Security prevents writing to this field.” This occurs even when logged in as Admin. I’ve checked for Client Scripts that m...

  • Question

script include from ui policy

Hi Everyone, Can we call script include from UI Policy ...? and if yes how and does calling script include from Ui policy make no sence ..? thanks  

  • Question

Issue with Split method

I created a scripted rest api where I'm receiving sys ID's as query parameter var sysID=request.queryParams.sysIDS.split(',');-- if I capturing like this , in logs I could see sysID and typeOf(sysID) is undefined.  If I removed split then it's fine a...

  • Question

Security prevents reading User - no records displayed

I have a user that seems to be in all the correct groups. But when the user goes to read a report they get "Security prevents reading User - no records displayed" i have tried to problem solve this but im at a stop as i cant find what the issue is.

  • Question

How to populate checkboxes on the catalog form on serviceportal

How to get checkboxes checked once they raised form after one year they have to raise again then existing fileds and check boxes check should populate automatically in the catalog form. I used script include and client script it’s not working.ow

  • Question

Not available for not working as expected

Hi Team,Do we have any known issues with using 'Available for ' and 'Not Available for' in a catalog item together. I have built a very simple condition to 'Not Available For' but see it is not working as expected. Ideally not availble for must overr...

  • Question

Now Assist AI Icon background is transparent

AI Assist has been configured with the same configurations in both portals, yet the background is transparent in one portal and visible in the otherIn the portal 1 background is visible upon click.  portal 1 Portal 2 Has anyone faced this issue? 

  • Question

Resolved! Save As Draft - are we doing it wrong?

On paper, the Save as Draft feature for catalog items sounds great. In reality, though, it’s causing a lot of frustration among our users. We’ve received numerous incidents related to users’ drafts being lost.It appears that even the most minor chang...

  • Question

Issue with the Activity Filter configuration

Hi,I am facing an issue with the Activity Filter configuration.I am trying to place the Worknotes field under the Additional Comments field. In Configure Available Fields, I have selected and positioned the Worknotes field under Additional Comments i...

  • Question

when/what Release was glide.import.error_message.generic introduced?

when was glide.import.error_message.generic added to ServiceNow?the response ...The "glide.import.error_message.generic" property is discussed as being updated in Security Center 1.3, which introduced the ability to control whether verbose SQL error ...

  • Question
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