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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Getting value by adopting Enterprise Architecture Workspace Hosted by Abigail Lavadia 25 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Getting value by adopting Enterprise Architecture Workspace Hosted by seemasingh 25 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by Abigail Lavadia 25 Mar, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Hardware Asset Management Office Hours Hosted by Abigail Lavadia 25 Mar, 2026 10:00 AM PDT Event Details Online Technology Workflow Virtual Workshop Series - Building a Service-Aware Foundation: CMDB & Operation Hosted by Mayleen Fitzcha 25 Mar, 2026 10:00 AM PDT Event Details Online Enhancing Field Response and Resilience with ServiceNow Hosted by Mayleen Fitzcha 25 Mar, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

  • Article
  • AI Search
  • Best Practices
  • KCS
  • Now Assist

Before Update BR not working as expected

Hello Community, I’m facing an issue with a custom Business Rule on the Requested Item (RITM) table and would appreciate your guidance.I have a Before Update Business Rule that executes when the RITM state changes to Fulfilled. The purpose of this ru...

  • Question

Why Dynamic Content Blocks Don’t Work After Migration

Hi,In Core UI Dashboard filters created using Dynamic Content block  such as User ID from sys_user table where Name field is set to true display value in the table and this cannot be changed. hence created filter based on Dynamic filter. Issue - afte...

  • Question

How to implement (in Workspace) — map injection and location selection

 Objective: Embed an interactive map inside the Opportunity Task record page in CSM/FSM Workspace to support location‑based service validation.Requirement:We want to display a map component within the Opportunity Task workspace form where users can s...

  • Question

Configure search resource context properties

Hi All, Can we configure search resource context properties for workspace. Is it possible to apply search restriction for different workspace with the corresponding knowledge base. I want to restrict the search results to a specific set of knowledge ...

  • Question

Dynamic Document template for projects

I’m trying to generate dynamic document templates that can be added to a project workspace. However, this doesn’t seem to work when using ‘Insert Dynamic Content.’ It functions correctly for status reports but not for documents. While searching throu...

  • Question

TestManagement2.0 - adapt "Test Execution" window

Hello  We plan to use "TestManagement2.0".  When execute the test a new window is open, which allows:- add comment & attachment - when test-step failed- add comment & attachment - then test-stop is blocked Is there any way to configure this window to...

  • Question

Set default value for Group By field in Workplace Central Ui Builder

Hi Community,I am working with Workplace Central and using the Group By field on a page.The Group By field currently has only one value: Neighborhoods.I want this value to be selected by default on page load, so users don’t have to manually choose it...

  • Question

SAM Capability Map - A Reference View for Enterprise Architects

If you've ever been in a room with an Enterprise Architect and had to explain ServiceNow SAM Pro from scratch  this one's for you.   One question comes up more than almost any other, usually right before a design workshop   "Can you send me something...

  • Article

Add a Button to the HR Agent Workspace Dashboard?

Hi,Is it possible to add a button inside the dashboards? In the best-case scenario, the button would be displayed on the 'List of items' tab (I’ll have 6 other tabs as well) or maybe somewhere on the 'Cases' dashboard.The button should generate a lis...

  • Question

schedule job

I have a piece of development work here is the context:DescriptionAs an administrator I want to ensure ‘Scheduled’ change records automatically move to ‘Implement’ when Planned Start Date is reached during a ServiceNow upgradeAcceptance CriteriaDurin...

  • Question

the CMP 2026 fee.

Hi everyone,I have a question regarding the CMP 2026 fee.I would like to complete my certification upgrade, but I’m currently being asked to pay 100 USD for the CMP fee.Last year, I don’t remember having to pay for this, so I was wondering if it’s no...

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