ServiceNow Community

Zurich Upgrade Issue - Unable to create New story. Any one has any issues?

Hi Everyone, After upgrading to Zurich, patch4-hotfix3b-01-17-2026, we are unable to create a new story (rm_story) in SPM / ITBM . Project and Portfolio Management module? Did any one faced a similar issue? How did you get it fixed? I am already in f...

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ACLs are acting different on fields that are different scope than their table

Hello, Given the HR Lifecycle Event (sn_hr_le_case) table, I have applied 2 wildcard ACLs:1. "sn_hr_le_case.*" with condition "HR Service is 123" that allow all fields only if the script returns true.2. "sn_hr_le_case.*" with condition "HR Service is...

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how to set deactivate these columns on cmdb_model table

hi, is there any way to make inacitve these columns on the cmdb_model table:

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How to update the select box variable based on the list collector variable values in servicenow.

Hi all, iam stuck with the below requirement can anyone please help me out.There is a custom table named "u_cost_manage" in that table there are three custom fields.Supplier (reference) field, branch string field, and partner choice box (True/false)B...

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DevOps Change Velocity - GitHub Deployment Gates for ServiceNow DevOps Change

Hi Team, I am using ServiceNow DevOps Change Automation custom action on the GitHub workflow to create a change request in ServiceNow. It is creating a change request in the ServiceNow instance to pause and resume the workflow run.But when I use GitH...

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Which role is required to add questions(variables) as columns in report

Hi Everyone, Which role is required to add questions(variables) as columns in report?? Please give some information on it.

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Report suggestion

Hello Team , Current report is showing in Seconds, is there any options to convert in hour please?attached is for your reference

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Model Planview Business Applications

I am looking for help modeling our Planview applications. For our Business Applications, I am trying to decide if we should have... 1. Planview Platform as "Platform Host" and Planview AgilePlace, Planview ProjectPlace, Planview Portfolios, etc. as ...

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Glidrecord or GlideAjax from UI action workspace client is not working

Hello All, I am trying to configure a UI action that will run on the workspace view of a record. I understand that to execute the code in the workspace, we need to use the workspace client script. Therefore, I have written the following code to call ...

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opening a record in a new tab in workspace from ux list action client script

How can I open a record in a new tab from a ux list action (sys_declarative_action_assignment) client script? I tried g_aw.openRecord but I get undefined in the browser console. g_list works but not g_aw. I can use top.window.location top open the ...

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UI Framework Next Experience

variable set

in my catalog item i have a multi raw variable set where i have fields start time and end time . if i fill al the detials and saves the draft. then in draft it doesnt show me the data . what could be the issue? Please help.

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Declarative Action to Open Form

Hello, I have a scoped app that has a tab where I created a declarative action as a client script. I then added the script below in order to open a form. The issue is that it not only opens the form with a tab next to the case, but I am also openin...

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Resolved! UI Action - 'Condition' not applying on Workspace

As the title says, my condition for visibility for a UI Action doesn't apply in Workspace despite applying outside Workspace. Do I put the condition in Workspace Client Script?

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Declarative List Actions do not handle conditions

I am building a solution and, I would like buttons to only show on a list if ALL of the selected items can run the button. You would think this would be a simple, check the right boxes, use the same rule that correctly shows and hides the button in ...

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Agile Development Application menu is not visible

Hello, I'm facing the same issue. I installed the Agile Development 2.0 plugin in my Developer instance. The previous version of agile was already present. After installation, we couldn't see the Agile Development application menu. Instead it's showi...

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