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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Total On Hold Duration Calculation

Hi Team, I want to calculate total on hold duration(include multiple on hold) of an incident (incident opening to close only on hold time) and also need to create metric definition so that it shows which assignment groups has taken how much on hold t...

  • Question

Resolved! Transform script suggestion

Hello all,I'm seeking your input on a scenario we're currently handling. Current FlowA third-party Talend application sends 5,000 records daily to a ServiceNow (SNOW) transform map.In the onBefore script, we perform validation:If any field is empty, ...

  • Question

CAD

Which of the following are true for reports in ServiceNow? (Choose three.)Can be scheduled to be run and distributed by email.Any user can see any report shared with them.Can be a graphical representation of data.All users can generate reports on any...

  • Question

Resolved! CAD

Which of the following is NOT supported by Flow Designer?Call a subflow from a flowTest a flow with rollbackUse Delegated DeveloperRun a flow from a MetricBase Trigger(with proof please)

  • Question

survey

i have a catalog order guide named psra certificate request which when requested generates four ritm for security, vendor,privacy,software so i have a survey and trigger condition is when states changes to closed complete and item is psra certificate...

  • Question

CAD

How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application's data tables?Set the Accessible from field value to All application scopes and de-select the Can create o...

  • Question

CAD

Which of the following is NOT true for a table with Allow configuration selected?A) Out-of-scope applications can create Business RulesB) Only in-scope scripts can create Business Rules C) Out-of-scope applications can create Client Scripts D) In-sco...

  • Question

CAD

When configuring an Access Control which has no condition or script, which one of the following statements is NOT true?table.None will grant access to every record on the tabletable.field will grant access to a specific field in a recordtable.* will ...

  • Question

Resolved! CAD

Which ATF Test step allows you to create a user with speeded roles and groups for the test?Create a groupImpersonationCreate a roleCreate a user

  • Question

CAD

Which one of the following is NOT a purpose of application scoping?(select 2 options)Provide a way of tracking the user who developed an applicationProvide controls for how scripts from another scope can alter tables in a scoped applicationProvide a ...

  • Question

CAD

What are some of the benefits of extending an existing table such as the Task table when creating a new application?Use existing fields with no modifications.Existing logic from the parent table will be automatically applied to the new table.You can ...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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