Dashboard deactivation

hello team , how do i deactivate my recently create dashboard in Yokohama release.when i am trying to get in to PA dashboard table, i am not able  to find the newly created dashboard.Thanks 

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Resolve HR case flow via Agentic AI: Overview

Resolve HR Case using Agentic AI Overview    The Resolve HR Cases flow using Agentic AI is ServiceNow’s solution for automating and streamlining HR case fulfillment. Originally launched in May 2025, store focused on Resolve Non-Critical HR Case was t...

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Flow Schedule

Hello I have a requirement please do helpRequirementSchedule a flow to run automatically every hour and another flow every 30 mins only between 8:00 AM and 10:00 PM (EST), on Monday through Friday

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Discovery Pattern Serial Number References

How come most of the OOTB patterns that create a reference to the cmdb_serial_number table set the column name "configuration_item" when the column doesn't exist on the table (the reference is named "cmdb_ci")? Am I missing something?  

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True or False? CSDM Data Foundations Dashboard metrics should exclude Retired CIs

Our Business Applications without App Service Relationships metric shows 3100 non-compliant business apps. This isn't useful, because 2200 of these business apps are Retired.  The metric should allow filtering to only show Business Apps that are Oper...

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#ATF Unable to find step configuration 'ATF Reusable test name" with sys_id for step with order 1

Actually i have written "Run Server Side" test step which helps to hold my ATF to run to further test steps.but I'm using after reusable test it is showing error as mentioned below "Unable to find step configuration 'Execute Test: AWS account request...

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How to show notification alerts in Service operations workspace?

In this video, @25.42s, it shows the 'Show Alerts' feature. How to enable it? https://www.youtube.com/watch?v=HoifkkSjsE4   

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WHAT IS THE EXECUTION ORDER OF ACL, BUSINESS RULES, CLIENT SCRIPT, UI POLICY ?

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2026 exam vouchers, courses, exams & retakes - major changes explained

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   ServiceNow certification costs remain one of the most popular topics in the ServiceNow Community. Especially when it comes to exam vouchers, exam costs, and ...

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Install SAM Pro on PDI

Hi All,Hope you are doing well. There are a lot of queries coming related to How one can install SAM Pro on PDI (Personal Developer Instance) and Unable to find Software Asset Workspace on PDI even after SAM Pro Plugin installed successfully, and etc...

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CSDM RACI matrix and Governance In Servicenow

Hi Experts, Could someone able to provide - RACI matrix and Governance for CSDM in service now?Thank you.

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CSA Exam Voucher Not Migrated to Pearson VUE | Voucher At Risk | Unable to Register

Hello,I am facing an issue with scheduling my Certified System Administrator (CSA) exam and would appreciate guidance.I completed all the required prerequisite courses, including the instructor-led ServiceNow Administration Fundamentals training. Aft...

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Building Tomorrow's Tech Leaders: UT San Antonio Students Discover Career Paths Through ServiceNow

At The UT San Antonio, a unique partnership is transforming how students prepare for careers in technology. Through the UT San Antonio Bold Careers Program and UT San Antonion’s ServiceNow Academic Partnership, students from diverse backgrounds are d...

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• Early in career

Dashboard not loading after adding a filter

Hi, We have a dashboard that just doesn't load after we've added some basic filters to it. Even after deleting the filters, it still doesn't load. I can load individual reports on the dashboard by refreshing each one (as seen in the screenshot) but n...

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