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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Database Indexes best practices?

Hi everyone!Recently I've been struggling with custom table deactivation proccess.I need to deactivate a bunch of tables it's associated fields, and one thing that got me stuck in the proccess is: what's going to happen with the associated database i...

  • Question

how to handle Assessments in Portal side

Hi everyone. My question :How to achieve the below requirement without cloning and how to handle Assessments in Portal side. Is there any specific page that we can redirect directly for assessment is service portal?Please read the context below:In Go...

  • Question

Tab on workspace is not loading

Hello everyone,  I'm relatively new to working with Workspaces, and I'm encountering an issue I can't quite figure out. In one of our Workspaces, there's a tab labeled "Recovery Tasks", but whenever a user tries to open it, the tab loads as a blank p...

  • Question

SNC_external users cant see summary in HRM to-do widget

I’m working with HRM ToDos summary widget in the Business Portal, and I’ve run into an issue with external users. Users who have the snc_external role cannot see the summary for approval tasks in the To-Do widget and they can approve or reject the ta...

  • Question

Resolved! How Can I use an IF AND Statement in Catalog Client Script

Dear ServiceNow Developer Community Colleagues, Please can I kindly ask for you assistance on how to achieve the following in an On Change Catalog Client Script (please see attached screenshot as back up). I have established an On Change Catalog Clie...

  • Question

How to prepare your data before creating IH-ETL transform map

Previous Step   IntegrationHub ETL Introduction   Before creating an ETL transform map, we need to first insert the raw data into ServiceNow platform by using standard data source function. Then, the ETL transform map associated with this data source...

  • Article
  • Multiple Versions

How Do Autonomous AI Agents Impact Scoped App Deployment Best Practices ?

Autonomous AI Agents (Agentic) AI and Gen AI are transforming the way custom applications are developed and deployed within ServiceNow. By integrating AI into workflows, enhancing user interactions, and automating tasks, organisations can achieve gre...

  • Article
  • Agentic AI

Resolved! Planning tab is blank for some users in the Modern project workspace

Hi All, We see that some of the users are getting blank page when they tried opening the "Planning" tab of the Modern project workspace . We did check the roles , but seems like they have all the necessary roles required.How can we fix the issue? 

  • Question
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