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Copy Attachments Child to Parent Security Incident and vice versa to ensure synced attachments

Copy Attachments Child to Parent Security Incident and vice versa to ensure synced attachments Dear ServiceNow Community Colleagues, Please can I request help/guidance with the following use case requirement: What is the best configuration I can use ...

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SNPI Story 3 - Configure Groups for HHD Users

Hi, I am stuck in this. I have created Role x_snpi_hhd.admin for the HHD Admin Group as per instructions but this step is not validating. Could anyone who has been through this advise please.

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Scripting Issue: SCTask Flow Email is not generating a complete description

I created a script for a multirow variable set. For each row in the request, it should populate in the description of the task and the system generated email should display the complete description of the task. However, say the user request two rows:...

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Cannot find UX Macrocomponent in UI Builder

Hey Experts, I have this page which redirects all my business stakeholders to a certain page. I want to configure this page but unable to find it in the UI builder. Please guide. Thank you!

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How to enable 'Appointment category' in Schedule appointment widget

Hi,I’m trying to enable the 'Appointment category' drop-down in the ‘Schedule appointment’ widget (widget name 'EE Appointment booking').Has anyone done this before or knows how to configure this so it becomes visible?you can see that this is availab...

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regarding flow designer

my task is to edit the flow designer, where if the requestor is president then the approvals should reduce to 2(hr and manager).In the present flow when someone raises a request, it goest to hr first then manager and then managers manager.so basicall...

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How do I provide Universal task visibility to manager when task is assigned to his team.

Hello, I am new to Universal Task application. How do I provide visibility access of universal task to a manager when if any task not assigned to him but to his team? Currently manager can only see universal task if task is assigned to himself. Mana...

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Resolved! Resource Assignments and relationship to Resource allocations

Looking for some clarity on the relationship between resource assignments and resource allocations. Currently when a resource assignment is created it also creates the resource allocations. These resource allocations seem to be created with a booki...

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Resource Management

Enhanced Requests experience - Source configurations

Now that we've converted over to the Enhanced Requests Experience, let's see what we can do with it. First up are source configurations. This is from the July 2025 quarterly release for Employee Center. Let's open up the Source Configuration record ...

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Resolved! Hiding sections/tab on incident form under certain conditions

On the incident form , there are the following sections:incidentnotesrelated records, closure informationExternalWhat I'm trying to accomplish is to hide the external tab when the form loads , and it should only be shown when the 'Escalated To' filed...

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Single Score Widget - Centre Output

Hi all This is probably a very simple solution but I just can't see it - how do I centre my score in the widget box? It looks like this: Just want the zero to centred

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NeedIt training

When I tried create and app in the IDE, I keep getting errors like:[ide] Creating application,Application Name: 'NeedIt Training'Package Name: 'x_denismp_nt01'Description: 'NeedIt trainiing'Scope Name: 'x_denismp_nt01' [ide] [ERROR] Failed to create ...

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The Future of UI in an AI-first World

As the time—and cost—of producing new user interfaces trends toward zero, what will future user experiences be like? --The Innovation Office "Vibe coding" has become the new norm: non-technical people can suddenly create and publish apps with simpl...

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Gif image on notification not working in outlook which has been sent from ServiceNow

Hello,I have a requirement to send birthday wishes notification to users and the notification content will contain happy birthday gif image. It is working in preview email in email logs, but not working in outlook.I have stored gif image on image tab...

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Looking for ServiceNow Professionals who is open for remote part time position

I am looking for ServiceNow professional in Europe or Middle East with at least 7 years of experience with either ITSM, CSM, ITAM, FSM, ITOM module. Let me know your availability to do a video call with me. Please send me an updated resume at chernan...

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