SNPI Story 3 - Configure Groups for HHD Users

[adamlloyd]

Hi,  I am stuck in this.  I have created Role x_snpi_hhd.admin for the HHD Admin Group as per instructions but this step is not validating.  Could anyone who has been through this advise please.

[GlideFather]

Hi @adamlloyd,

I don't see the full list of requirements, and as I'm not enrolled to it I cannot see the full context.

Wasn't it required to be created by another user (e.g. platform user)? I see you use the admin account.

If not that, try to remove the role, refresh the page, add it again and try to validate it..¨

EDIT: also, share the failed validation message, sometimes it can bring some more light to the problem

[Nikhil Bajaj9]

Hi @adamlloyd ,

Please check these Threads - https://www.servicenow.com/community/training-and-certifications/snpi-story-3-configure-groups-for-h...

https://www.servicenow.com/community/training-and-certifications/implementation-on-demand-course-job...

[Bhuvan]

@adamlloyd 

Go to your lab instance, search for KB001111 from global search and open the knowledge article. Refer section specific to this lab task for the steps used to validate.

Go to each table and check for expected results mentioned in the KA. Once you follow the article steps, you should be able to validate the task.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan