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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Ramya V Specialist Adding More Details to Record Cards in the Mobile App Adding More Details to Record Cards in the Mobile AppS... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - October 2025 Hosted by HenryDo 7 Oct, 2025 12:30 AM PDT Event Details Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 7 Oct, 2025 01:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM AIOps Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM AIOps Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online October Speed Networking! (EMEA-friendly time) Hosted by Anisa Chaudry 7 Oct, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to make it so that Group Managers can Add/Remove Group Members

Currently working on making so that Group Managers can Add/Remove Group Members for only the groups they are managers for. I followed the directions from How to configure Group Members (sys_user_grmember) edit capability, so that only the Group Manag...

  • Question

Email content is disappearing for HR Agents

Some HR agents are reporting that when they are typing emails in SNOW, the content is not saving and is disappearing. , Krishna from the HRSC have experienced this issue all of this week. It sounds like it is happening when they are copying from a SN...

  • Question

Why are Discovery jobs not completing?

They seem to still be processing the HorizontalDiscoveryProbe - Pattern Launcher: MSSql DB On WindowsI noticed in the payload, there is a "credAffinity" which is pointing to 1 MID Server, but not the MID Server used for this discovery.    Should I de...

  • Question

"Skip" button Displaying Inline Within Checklist Item Text

I'm experiencing a display issue with theHR Task where the "Skip" button appears inline within the checklist item text instead of being positioned separately (e.g., to the right of the item or as a separate action).  how can i change the placement of...

  • Question

Translations for HR tasks

I have a question I'd like to consult about. Following the documentation below, https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/human-resources/concept/translation-of-hr-cases-and-tasks.html I configured the sys...

  • Question

DYK: How is a Change Order processed in Order Management?

This article gives an overview of a typical Change Order in Order Management.       Feature: Change Order in OM Application: Order Management  Release: All applicable    DYK (Did You Know) is a series of articles that introduces simple and basic conc...

  • Article

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

  It’s here! The air is crisp, and our keyboards are ready. Hacktoberfest is back, and this year is special.    CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY!    This marks the 9th year that the ServiceNow community has participated in DigitalOcea...

  • blog

PDI upgrade to zurich patch 1

Hello, everyone, Zurich patch 1 seems available but I'm not able to install it, whether through the developer portal nor the system upgrade management. Any idea ?

  • Question

Unable to navigate to native UI, getting redirect to service portal

Hi all, I have written a script to redirect a particular role to service portal, instead it is now navigating all users including admins to portal and we are not able to open any other thing. I want to disable the ui script but as soon as the table o...

  • Question

Resolved! Why are security messages not displayed in the list?

*English follows Japanese* Communityの皆さん、こんにちはSecurity Data Filterの検証中に遭遇したセキュリティに関する奇妙な挙動について教えてください。 リストを表示した時に、ACLで拒否されたレコードがある場合に以下のメッセージが表示されることはご存知の通りです。しかし、ACLで拒否されているにもかかわらず、このメッセージが表示されないテーブルがあります。例えば、インシデントテーブルではこのメッセージが表示されません。 再現手順1. 完全に新...

  • Question

Resolved! Servicenow Impersonate Query

How can we check who has impersonated our instance over a period of time?Is there any way or any method to do access Impersonate counting's?

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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