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Wrong Data Displayed on the Analytics Hub

EpenetusN
Tera Contributor

2 hours ago

I have a filter on my Report source to only show tickets for March but on the indicator when i click show records, the records are for february. What could be the issue? 

 

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Dr Atul G- LNG
Tera Patron

2 hours ago

Any screenshot? Did you run the jobs for thsi (if any)

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Mark Manders
Giga Patron

2 hours ago

With this very limited information, it's probably something wrong in the configuration.

Please share more about what it is you are doing?

 

If, for instance, you have a report source stating 'resolved in March' and your report itself is trending by 'created', you will see the tickets that were created in February (or even earlier), but resolved in March. But that's just making assumptions.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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