Advanced Portal Navigation not displaying in Employee Center Pro even after Sync Hierarchy

Hello everyone, I am facing an issue with Advanced Portal Navigation in Employee Center Pro and would appreciate any guidance. Issue:The navigation menu is not displaying in the portal. The header bar loads, but the menu items are empty. Environment:...

• Question

Installation of IRM Issue

• Question

Reports are not generating from the Assist pane. Please advise

While we trying to generate data visualization from now assists pane, its showing I couldn't find a related source of data. Can you try entering the name of a table with related data?

• Question

Indicators on task_sla table

Hi All, I’m trying to create indicators that show business elapsed time, percentage complete, and other SLA metrics for active SLA records on a Platform Analytics dashboard. However, the KPI details page does not display the most recent values. Inste...

• Question

On submit client script

Hi We have requirement that is on startwork ui action but they doesn't want to touch that oob ui action so they want me work on onsubmit client script that is Whenever the case changes from ready to in progress state by clicking on start work the Sla...

• Question

Due date from backnd not getting mapped to Delivery date on portal

Due date from backend not getting mapped to Delivery date on portal 

• Question

How to set approvers on Content Publishing > Publish Plan?

We are looking for a way to pre-set the approvers on newly created Publish Plan for Content Publishing.What we are looking to do is:- A user creates a new content from Content Publishing > Create New- Once a content is created user creates Publish Pl...

• Question

Security constraints prevent access to requested page

Why is this message appearing? Security constraints prevent access to requested page.Just activated the IRM family plugin, as I've done many times in the past, but am now getting the above message.

• Question

Computer ACC Discovery - Network Card (LAN + WLAN)

Hi, I have the following challenge. We are collecting Information from PC/NB via ACC, but it just gives us back one Network Card (the currently active one e.g. LAN), the inactive one isn't considered (e.g. WLAN) Anyone has an idea why? Best regards,F...

• Question

Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge.   Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.         Using the...

• blog

How to auto submit record producer without using REST API Explorer

Hi Everyone, I want to auto-submit a Record Producer in ServiceNow without using the REST API Explorer. What are the possible approaches to achieve this? Any suggestions would be appreciated.

• Question

Platform Analytics Dashboard in the Portal

I wanted to share a small build I did to get the platform analytics in the Portal.Inspired by the Playbooks within the Portal. I really wanted the new powerful Platform Analytics dashboards within the portal, including "clicking" that will stay withi...

• Question
• Platform Analytics
• Service Portal

ITAM FOR iPhone,ipad,and mobile-wifi

I want to manage the device about iPhone,ipad,and mobile-wifi in ITAM,but i don't know how to design the table and which class i should use or which clase i should extend,some advices pleasethank you Model Category(cmdb_model_category)⇒which Category...

• Question