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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Office Hours — Hardware Asset Management Hosted by Lolita Honkpo 9 Sep, 2025 05:00 AM PDT Event Details Online ServiceNow Summit Dallas Hosted by HollyHorton 9 Sep–10 Sep, 2025 06:30 AM PDT Event Details Online ServiceNow Summit Dallas Hosted by HollyHorton 9 Sep–10 Sep, 2025 06:30 AM PDT Event Details Online Hands-on workshop: Unlock Asset Management Value: Automate Lifecycles with AI Hosted by Amanda Martinez 9 Sep, 2025 07:00 AM PDT Event Details Online Learning Lab: Boost Productivity with Employee Service Delivery and Agentic AI Hosted by Sandra Robles 9 Sep, 2025 07:00 AM PDT Event Details Online Live on ServiceNow: ServiceNow Security - What you need to know secure your instances Hosted by Lolita Honkpo 9 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Issue with workplace calendar synchronization with outlook

Hello everyone, Actually two issues in two different instance:Instance 1: when we create any workplace reservation from WSD portal ,  synchronization state is directly set to error and state remains awaiting Approval while working fine if create a si...

  • Question

unable to open the sidebar discussion content

Hi, some users are unable to open the unread messages from the sidebar discussions.It's continuously loading but unable to open. For reference, we have attached the screenshot. Please help me out here, how to check further. Thanks in Advance,Sukanya....

  • Question

Modern Change management

Hello all, Has anyone out there implemented the new change models for Normal, Emergency and Standard changes. Keen to see what you have built in terms of approval definitions etc.. the only examples I'm seeing are related to DevOps and we are no way ...

  • Question

Issue with custom fields Grouping in list view

Hi all, I'm experiencing a strange behavior recently. We have a report on catalog task table. And the report is of Type list and Group by with a choice field. It was working earlier. But from  yesterday it stopped working and getting the error 'Secur...

  • Question

FTE is rounding off to zero for a resource assignment

On generating a resource assignment with FTE being 0.1 and 0.2 , it is getting rounded off to zero for anything less than 0.3. Is this an expected behaviour ? If yes, is there a way to mitigate this ? Please help.Thanks, Subham

  • Question

Schedule email from an hr case

Hi,I have a requirement where the user wants that the hr agent can schedule different response templates of an hr case as emails on there own. Please note that the response templates can be different for different cases and the hr agent needs to have...

  • Question

Set up delegated development for OOB product

I know it is possible to set delegated developers who can work inside an application scope without admin access, but I wonder how this is set up for OOB ServiceNow products. As I follow the steps as outlined in Delegated development and deployment, t...

  • Question

Resolved! Display a message when an checkbox is selected

I have created 5 checkboxes where when checkbox1 is selected a message1 should be displayed and if checkbox2 selected then message2 be displayed and so on. I have tried to achieve this using rich textbox as message and show/hide using UI policy but i...

  • Question

Resolved! Change Emergency - Flow designer flow is throwing error

I have created a flow for Change Authorize Step. Its a clone of OOB flow, we have changed just the policy. Flow is working a expected. But , I see some errors in the flow engine context. I don't see any issues in my flow. Please help me identify this...

  • Question

Sam implementation required servicenow discovery?

Hello team! We are in the process of implementing software asset management for our customer. We have procured SAM pro license. However, I come to know that to discover the foundational data, we do require discovery in place to get the real time data...

  • Question
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