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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist servicenow survey configuration for reference record How can I remove this reference record details from th... Read More RohitGeorgV Specialist Servicenow survey configuration How can I remove this reference record details from the survey when it is triggered. Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More Juhi Poddar Specialist 🌏ServiceNow Australia Release: A Closer Look at Workspace Lists & Forms If you have worked wit... Read More Prasanna_Patil Specialist Why Understanding OOB in ServiceNow Is Critical for Successful Implementations. When organizations tra... Read More Prasanna_Patil Specialist How to have tooltip on esc portal Hello All, I want to have a tooltip on esc portal when i hover on taxonomies and wi... Read More Ramya V Specialist Displaying Case Type Selector from “New Case” in Chrome Tab – CSM Configurable Workspace Overview This article ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Software Asset Management Office Hours Hosted by ServiceNow 7 Apr, 2026 12:00 AM PDT Event Details Online ServiceNow Exchange: Discover What's New in the Q1'26 Store Release for Retail Industry Products Hosted by Abigail Lavadia 7 Apr, 2026 08:00 AM PDT Event Details Online April Speed Networking (EMEA Friendly) Hosted by madisonsext 7 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy- Tuesday Session Hosted by HariomS35974003 7 Apr, 2026 10:00 AM PDT Event Details Online Technology Workflow Virtual Workshop - Strengthening Hardware Asset Governance Across the Lifecycle Hosted by Mayleen Fitzcha 7 Apr, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: ServiceNow Impact Office Hours Hosted by ServiceNow 7 Apr, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Limit Assist Consumption by Designing AI Agents which Avoid Loops

Introduction: Welcome! This article is part of a series from the ServiceNow AI Center of Excellence (CoE) team. Our goal is to help customers implement and adopt AI Agents on ServiceNow. One key challenge when designing AI Agents is eliminating recur...

  • Article
  • Best Practices

CIS-Data Foundations exam got revoked

Hi Community, I have taken the CIS-Data Foundations exam on Mar - 18 through web proctor Pearson Vue. My Exam got revoked due to suspicious activity (looking off screen) which not my intesion to cheat.Later that i tried to register again for the same...

  • Question

Resolved! Platform analytics schedule export as PDF being truncated

Dear Community We have an instance where a dashboard built within platform analytics and being shared to other users via pdf and email is being truncated.  We have created a data visualisation using a pivot table and when I include this visualisation...

  • Question

Virtual Agent Assessment Simulator (Xanadu)

Alert level: critical.Some features may not be available because the connection to NLU Service is not available. Please try again after sometime, if the issue persists log an issue with Support

  • Question

Resolved! Field present under "Show XML" but missing in dictionary

In a table record, I can see a column u_latitude when I click "Show XML"  But if I go to Configure->Table, then I do not see it listed there  Any idea why this could be happening?

  • Question

Resolved! Field label not showing up correctly. Field label is showing up as the column name. Field is a new field added to a extended custom table.

in my DEV instance I created a new ticketing application.     It was all created in a update set, it was tested and working exactly as designed.   I completed the update set and transferred it to my PROD instance . . . I do not have a QA instance.   ...

  • Question
  • Ask the Expert

Resolved! Quick messages for multiple groups?

Currently there are some quick messages that several groups need to use. Is there a way, other than recreating the messages for each group to allow all the groups to see and use them? In the system it looks like you can only assign one group as this ...

  • Question
  • Scripting and Coding
  • User Interface (UI)

Create a Scripted Rest API to fetch RITM Variables

Requirement is to "Create a Scripted Rest API to fetch RITM Variables"API should accept RITM number or sys_id as input.API should fetch all associated catalog variables and values.response should include : 1. variable name 2. variable label 3. variab...

  • Question

Buttons not working & form read-only for ITIL users in Service Operations Workspace(Remediation task

Hi all,I’m working on the Vulnerability Response (VR) module and facing an issue in Service Operations Workspace (SOW).Setup:We have both Security Operations Workspace (SecOps) and Service Operations Workspace (SOW).Users with ITIL role have access t...

  • Question
  • UI Builder : Next Experience
  • Workspace : Next Experience

Question about SN scoped application mapping within CSDM 5

Hi SMEs, I am thinking how to best handle the below scenario:- We've built a scoped app in SN to manage/configure integrations more easily.- I would not consider this to be a Business App. It does not fulfill any major business capability, EA will no...

  • Question
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