Install Document Intelligence

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • You can install Document Intelligence (sn_docintel) and Document Intelligence Admin (sn_docintel_admin) if you have the admin role. The sn_docintel_admin application installs related ServiceNow® Store dependencies if they aren’t already installed.

    Before you begin

    • Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
    • Review the Document Intelligence application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
    • Review the Document Intelligence Admin application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
    • Role required: admin

    About this task

    The following items are installed with Document Intelligence:
    • Plugins
    • Roles
    • Tables

    For more information, see Components installed with Document Intelligence.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Document Intelligence Admin application (sn_docintel_admin) using the filter criteria and search bar.

      You can search for the application by its name or ID. If you can’t find the application, you might have to request it from the ServiceNow Store.

      In the list next to the Install button, the versions that are available to you’re displayed.

    3. Select a version from the list and select Install.

      In the Install dialog box that is displayed, any dependencies that are installed along with your application are listed.

    4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
    5. Select Install.