This section guides you through the entire process of implementing Unified Security Exposure Management (USEM) on your ServiceNow AI Platform instance. It provides detailed instructions on how to download the application from the ServiceNow Store, install it, and configure it to optimize your security workflows.

Installation overview

This section provides information on the initial setup of USEM, whether you're a new user or upgrading from an older version of Vulnerability Response (VR).

Configuration overview

Once you install USEM, you must configure rules, email notifications, dashboards and so on to automate and streamline your exposure management.

  1. Configure rules to manage findings

    Automate the prioritization and triaging of security exposure findings using configurable rules.

  2. Configure email notifications in Unified Security Exposure Management

    Set up email notifications to share critical information about important updates and activities, such as the approval or rejection of false-positive requests.

  3. Configure email templates in Unified Security Exposure Management

    Create and manage preconfigured email templates for consistent and efficient communication.

  4. Configure Visualization library

    Customize the Findings view page by selecting the columns and widgets you want to display, and manage their activation status and conditions.

  5. Configure Exception Management for Security Exposure Management

    Manage requests for exceptions and review, approve, or reject exceptions for findings or remediation tasks.