Troubleshooting Security Incident Response
- UpdatedAug 1, 2024
- 1 minute read
- Xanadu
- Security Incident Response setup
The Security Incident Response UI (com.app_secops_ui) application is set to be deprecated as a more advanced version, the Security Incident Response Workspace, has been introduced. This version offers enhanced UI capabilities and an improved customer experience. Consequently, the older version will no longer be available for installation as it is missing the latest features and functionalities.
For more information, refer to the Deprecation Process [KB0867184] article in the Now Support knowledge base.
For information on Security Incident Response Workspace, refer to the documentation available here.
This section covers important troubleshooting tips and frequently asked questions related to Security Incident Response.
Access Control Rules issues
Access Control Rules allow access to the specified resource if all the following three conditions are met:
- The user has one of the roles specified in the Role list, or the list is empty.
- Conditions in the Condition field evaluate to true, or conditions are empty.
- The script in the Script field (advanced) evaluates to true, or sets the variable answer to true, or is empty.
Important: If the Admin overrides option is unchecked for a security incident table, and if the Admin is able to access the security incident table, see KB1444673