Create a repair claim

Create a repair claim for the products under warranty or recall.

시작하기 전에

Role required: Manufacturing operations admin

프로시저

1. Navigate to Workspaces > CSM/FSM Configurable Workspace > List > Repair.
   주:

   Select any Case from the list.
2. Select New.
3. On the Claims details form, fill in the fields.
   For a description of the field values, see Claim details form.
4. Select Continue.
   The Claim jobs form appears.
5. Select Add claim jobs.
6. Set Type as Warranty.
7. On the Repair claim jobs form, fill in the fields.
   For a description of the field values, see Repair claim form.
8. Select Submit.

결과

The claim job is successfully submitted for review and approval.