Now Assist skills in the Platform workflow

Some Now Assist generative AI products include skills for the conversational user experience.

For more information, see Now Assist in Virtual Agent and Now Assist in AI Search.

• Conversational experience
  Conversational experience generative AI skills can improve the user self-service experience. Platform Now Assist skills generate search summaries, order catalog items from the chat window, and create Virtual Agent topics that use large language model (LLM) topic discovery.