Request Edge Encryption

The Edge Encryption plugin (com.glide.edgeencryption) is available as a separate subscription.

Before you begin

To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.

If you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps.

Role required: none

Procedure

1. Navigate to All > System Applications > All Available Applications > All.
2. Select Request plugin to open the Activate Plugin form on Now Support.

   

3. On the Activate Plugin form, provide the following information.

   Table 1. Activate Plugin form

   Field	Description
   What is your target instance	Select the instance that you want to activate the plugin on.
   Which plugin would you like to activate	Select the name of the plugin to activate. Note: If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin.
   Select Maintenance Date and Time	Select the date and time to activate the plugin.

   For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.

   Figure 1. Completed Activate Plugin form

   

4. Select Submit.
   After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.