Security posture dashboards
Summarize
Summary of Security posture dashboards
The Security posture dashboards in ServiceNow provide a centralized, customizable view to monitor your security key performance indicators (KPIs) across your instances. These dashboards consolidate essential security information and system widgets, helping you maintain and improve the security posture of your ServiceNow environment.
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Accessing the Security posture dashboards
To access the dashboards, navigate to All > Security Center, then select Security posture under the Tools section, followed by Security posture dashboards. This directs you to the dashboard interface where you can explore detailed security metrics.
Dashboard components
- At a glance: Provides an overview including compliance score, Customer Actions due, and update/release details.
- Users: Displays user information with trends over time; selecting widgets reveals more detailed data.
- Login protection: Shows data on failed login attempts, especially for privileged users.
- Instance hardening: Lists recommended security settings to strengthen your instance, highlighting priorities and potential impacts.
- Instance trends: Presents results from the access controls auditor scan suite.
- Data protection: Offers an overview of classified data such as Personally Identifiable Information (PII), including tracking exports of this data.
Review multiple instances
The All instances tab enables you to view a condensed security posture overview for your production instance and all non-production instances without switching contexts. You can customize which instances appear by modifying your trust configuration, allowing data visibility between instances for consolidated monitoring.
Dashboard customization
The default security posture dashboard itself cannot be directly customized. However, you can create a duplicate of the dashboard via the More Actions menu and then modify the duplicate to suit your specific needs.
Use the customizable single and multi-instance security posture dashboards to monitor your security KPIs. These dashboards consolidate the important information regarding the security of your instances in a single location and include a number of base system dashboard widgets.
Accessing the Security posture dashboards
To access the Security posture dashboard, open Security Center by navigating to . Select Security posture in the Tools section at the bottom of the page, then select Security posture dashboards.
Dashboard components
The dashboard is divided into multiple sections containing widgets related to an aspect of instance security. Select any widget on the dashboard to view more detail on this aspect of your instance's security.
| The At a glance section displays an overview of security on an instance, such as a compliance score, Customer Actions due, and update and release information for the instance. | |
| The Users section provides information on the users in your instance. The widgets on this section show user information, and a line graph showing changes to this information over time. Select a widget to view more detail | |
| The Login protection section includes information on failed logins, including failed login attempts for privileged users. | |
| The Instance hardening section contains recommended hardening security settings that you can change to improve instance security. Use this section to see the priority and potential impact of these changes. | |
| The Instance trends dashboard displays the results of the access controls auditor scan suite. | |
| Use the Data protection section to see an overview of classified data, such as personally identifiable information (PII). The dashboard also tracks exports of classified data, |
Review multiple instances
View the security posture of your non-production instances without leaving your production instance using the All instances tab at the top of the dashboard. The All instances tab displays a condensed version of the same information as the This instance tab, but also includes data from all your non-production instances.
By default, the All instances tab displays information on the production instance you are logged into, and all non-production instances across all your production environments.
You may add or remove instances that appear on this dashboard by modifying your trust configuration. Providing data visibility between instances allows them to appear within your dashboard. For details on this process, see Basic trust configuration for data sync applications.
Dashboard customization
The instance security posture dashboard can’t be customized, but you can duplicate the dashboard by selecting the More Actions () icon and selecting Duplicate. You can change the duplicate dashboard.