Prevent Unauthenticated Access to Virtual Agent Embedded Web Client

  • Release version: Yokohama
  • Updated July 10, 2025
  • 1 minute to read
  • Learn how to configure the sn_va_web_client_app_embed table to block unauthenticated users from accessing embedded web clients.

    The UI page, sn_va_web_client_app_embed, which is an embedded web client for Virtual Agent, contains the access control lists (ACLs) marked true in the sys_public table out of the box. It has been confirmed that there are use cases where public accessibility is needed however this is not a standard to set it to default publicly accessible.

    If the embedded web client is not needed for unauthenticated users, open the sn_va_web_client_app_embed record (sys_id 04b1905473222300e985658b4cf6a7ef) in the Public Pages [sys_public] table and deselect the Active field to deactivate the page.

    More information

    Attribute Description
    Configuration name sn_va_web_client_app_embed
    Configuration type UI Page(sys_ui_page_list.do)
    Data type table
    Recommended value The sn_va_web_client_app_embed public page [sys_public] (sys_id 04b1905473222300e985658b4cf6a7ef) does not exist or is not active.
    Default value Not available (this is a table value)
    Category Access control
    Security risk
    • Severity score: 7.5
    • CVSS score: High
    • Security risk details: It is recommended to deactivate the UI page, sn_va_web_client_app_embed, if an embedded web client is not needed for unauthenticated users.
    Dependencies and prerequisites None