View an agent profile on the Field Service Contractor Portal

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • As a manager of a contractor company, you can view the profile information of all the agents in your teams.

    Before you begin

    Role required: wm_ext_agent and wm_ext_manager

    About this task

    Agents can view and edit only their own profile information.

    Procedure

    1. Navigate to All > Field Service Contractor Portal > Homepage.
    2. Click Agents.
    3. From the Service Organization External Staffs list, click the agent profile that you want to review.
    4. Review the agent profile information.