Drop off an asset

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Agents can physically drop assets off at a stockroom.

    Before you begin

    Role required: wm_agent

    About this task

    If a dropped-off item was not used, it is automatically placed inIn Stock - Available state. If a dropped off item is defective, it is automatically placed in In Stock - Defective state.

    Procedure

    1. Navigate to All > Field Service > Pick Up/Drop Off > My Drop Off List.

      The Transfer Order Lines list is displayed in DropOffList view.

    2. Optional: Click text in any column to obtain more information about, for example, the transfer order or stockrooms.
    3. After physically dropping off the items, select the check box beside the item, then go to the Actions choice list and select Drop Off.