Configuring Planned Work Management

Configure Planned Work Management to create and manage the planned work activities with recurring schedules at regular intervals.

• Install Planned Work Management
  You can install the Planned Work Management application (com.snc.fsm_planned_work_management) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.
• Using extension point for planned work management
  Extension points enable you to extend the functionality of an application and integrate customizations without altering the application code. Extension points are stored in the Extension Point [sys_extension_point] table.
• Configuring work plans
  Planned Work Management enables you to create, maintain, and schedule flexible work plans for any recurring activity that requires regular maintenance.

Related concepts

• Managing work orders for the planned work
• Planned Work Management Home page

Related reference

• Work plan example