Emergency Exposure Management components

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Several types of components are installed with the Emergency Exposure Management application, including roles, tables, and business rules.

    To see the Field Service Management Covid19 map on your Field Service Safety dashboard, install the free COVID-19 Global Health Data Set application.

    Roles

    Emergency Exposure Management adds the following roles.

    Table 1. Roles in Emergency Exposure Management
    Role Description
    Diagnostic Admin

    [sn_imt_diagnosis.diagnostics_admin]

    		 Trace potentially impacted users based on customer locations that were visited by agent(s) who visited the same customer locations.
    Field Service Manager

    [wm_manager]

    		 View compliance reports of agents to determine whether they adhere to safety protocols during field visits. You can also view tasks, agents, and assets in their territory along with COVID-19 Data.
    Field Service Technician

    [wm_agent]

    		 Take surveys to report safety compliance during field visits.

    Tables

    Emergency Exposure Management adds the following tables.

    Table 2. Tables installed with Emergency Exposure Management
    Table Description
    Field Service Impacted Users

    [wm_impacted_users]

    		 Stores the diagnostic records of affected users.
    Task Compliance Result

    [task_compliance_result]

    		 Stores the task compliance records of questionnaires taken by agents.

    Business rules

    Emergency Exposure Management adds the following business rules.
    Table 3. Business rules installed with Emergency Exposure Management
    Business rule Table Description
    Auto assessment business rule Work Order Task

    [wm_task]

    		 Generates an instance of a questionnaire based on specified questionnaire condition.
    Impacted Users Event Field Service Impacted Users

    [wm_impacted_users]

    		 Triggers the [wm.user.impacted] event whenever an entry is made in the [wm_impacted_users] table. Customers can subscribe to this event notification.
    Determine Covid Compliance of Task Assessment Instance

    [asmt_assessment_instance]

    		 Processes the completed questionnaires specified in the business rule condition. The rule determines whether a task was performed in a compliant manner.