Edit a geography

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Edit boundaries or shapes of an existing territory geography in a map.

    Before you begin

    Role required: sn_fsm_tp.fsm_territory_planner

    Procedure

    1. Navigate to All > Field Service > Territory Planning > Territory Planning Console.
    2. Locate the territory card for which you want to edit geography and click the More Options (More Options icon.) icon.
    3. Select Edit Geography.
    4. Modify the geography based on the geography type,
    5. After editing geography, you can see either the Save or Save As New option, depending on the number of related territories and your managerial rights.
      If you only manage one related territory, it is best to save the changes to the existing record since it only affects that specific territory. However, if you manage multiple territories or you do not have management rights for all related territories, it is recommended to create a new record to avoid unintended impacts on other territories.
      • Select Save to modify the existing geography.
      • Select Save As New to create a new geography for the territory while preserving the previous one.
      Note:
      If both buttons are available, you can choose between saving the modifications to the existing geography or creating a new one.
      Once you have made your selection, the changes are saved, and the territory geography is updated accordingly.