Modify or delete time worked entries

Agents can modify and delete time worked entries before a time sheet is approved.

Before you begin

Role required: wm_agent

About this task

Modifying or deleting entries updates existing time cards and generates an updated time sheet.

Note:

Do not manually edit time cards. Instead, edit the original time worked entries, which generates updated time cards and time sheets.

Procedure

1. All > Time Sheets > Time Recording > My Time Worked.
2. Select the time worked entry you want to modify or delete.
3. Either modify or delete the entry.
   • To modify the entry, make changes to the desired fields and select Update.
   • To delete the entry, select Delete.