View links between system elements and URLs

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • You can view the links between your system elements and their URLs to render more specific content within your site.

    Before you begin

    Role required: content_admin or admin

    About this task

    See the Navigate to a record or module using a URL page for an overview of URL syntax in the ServiceNow platform.

    The Incidents list offers a quick example of viewing a form within its own tab. This viewing method illustrates how to append the URL string to render more specific content within your site.

    Procedure

    1. Navigate toIncident > All.
    2. Right-click in a blank area within the content frame and select Open Frame in New Window or Open Frame in New Tab.
      The URL returned looks similar to this example.

      <instance_name>/incident_list.do?sysparm_userpref_module=b55b4ab0c0a80009007a9c0f03fb4da9

      The URL is comprised of the following elements.
      • incident_list.do? is the call to the list with no parameters passed into it. Explore context menu options and list filtering variations to see how the URL string is appended with each action.
      • incident_list.do?sysparm_query=&sysparm_view=ess is an example of how the view is passed in the URL string.
      • incident_list.do?sysparm_query=GROUPBYactive&sysparm_view= is how the URL looks when the group by option is chosen from the context menu.
      • incident_list.do?sysparm_query=category%3Dsoftware is the result of applying a category is software filter to the list.

      Explore all the options available within the right-click menu. Click through to the Incident form itself (incident.do) to see what the URL string does when parameters are passed into it.