AI Search within App Engine Studio Help Panel

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read
  • AI Search extends support to search within Help Panel for knowledge articles and embedded help documents. Only relevant content to the user will be displayed based on their role.

    Note:
    This feature is dependent on the AI Search Plugin. AI Search is a ServiceNow AI Platform feature that is active by default.
    Figure 1. App Engine Studio Help Panel AI Search
    AI search within AES Help Panel.
    Note:
    The search results will be from knowledge tables and embedded help tables. Results are based on context that are relevant to the users.

    For more information about AI Search see AI Search.