Onboarding modals

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Onboarding modals provide a wizard-like experience to introduce users to new experiences and applications in their ServiceNow® Next Experience instance.

    Some onboarding modals are included by default in your instance, such as the onboarding modal displayed the first time you log in to an instance with Next Experience enabled. You can also create your own custom onboarding modals to introduce new experiences and applications to users.

    Figure 1. Onboarding modal slide example
    An onboarding modal introduction slide in an ITIL dashboard.