Consumables life cycle

Consumables are assets that are not tracked individually, but as a group of the same model.

The group of consumables has one or more of the following traits.

• Same location
• Same state
• Consumed by the same asset, typically as accessories or parts

Some common consumable assets include mouse devices, computer keyboards, and pencils. The base ServiceNow system includes the Consumable model category. The first step in working with models is to create a model within the model category for an individual consumable asset. Items such as monitors, keyboards, and mouse devices are often tracked as consumables. Consumables cannot be pre-allocated.

Consumable assets are stored in the Consumable [alm_consumable] table. Consumables follow a slightly different life cycle from other assets.

Stages of consumables

The consumable lifecycle stages are as follows.

• On order
• In stock
• In transit
• Consumed
• In maintenance
• Retired
• Missing

• View consumable assets
  Consumables are tracked as a group of the same model, but you can view individual consumables in the consumable model record.
• Create consumable assets
  Create a consumable to track an asset as a group of the same model.
• Consume consumable assets
  To consume consumable assets, they must have a state of In Stock and a substate of Available.
• Return consumable assets to stockrooms
  Move a consumable asset that is in a consumed state and has completed its life cycle back to an in-stock status.
• Dispose of consumable assets
  Dispose of those consumable assets that are no longer required in your stockrooms.

Concepts associés

• Mobile app for Hardware Asset Management
• Work with Asset and CI
• Manage various assets through asset classes
• Create fixed assets
• Stockrooms
• Manage pre-allocated assets
• Manage transfer order

Tâches associées

• Example Asset Management process

Référence associée

• Use Organization Management