Success portal view in Hardware Asset Workspace

Use the Success portal view in Hardware Asset Workspace to track the progress of your Hardware Asset Management (HAM) application with success goals, assign activities to track the success of your goals, and mature your HAM program with predefined maturity items.

Success portal helps you perform the following actions:

• Track the progress of your HAM application through success goals

  Success goals help you analyze the value that you get out of your hardware assets and calculate your projected savings. Create success goals for the assets that you want to track. For more information about creating a success goal, see Create a success goal for Hardware Asset Management.

• Track the progress of your success goals

  Track the success of your goals by creating success activities for the goals. For more information, see Create success activities for HAM success goals.

• Mature your HAM program with predefined maturity items
  The program maturity is categorized into Crawl, Walk, and Run stages to help you improve the value return of your HAM application within your organization. You can link these maturity items to success goals and use the HAM application efficiently. For more information, see View all maturity items for Hardware Asset Management.

  Important :

  The HAM maturity program is available with the Hardware Asset Management 10.0.0 version or later.

Email notifications are sent when the following conditions are met:

• To a group, when a success goal is assigned to that group.
• To an owner, when a success goal is assigned to that owner.
• To an owner, when a success goal is marked as Pending Review.
• To an assigned user or an assignment group, when a success activity is assigned.

Access the Success portal by navigating to Hardware Asset Workspace > Success portal.

The Success portal supports domain separation when the Performance Analytics - Domain Support plugin (com.snc.pa.domain_support) is activated. To filter the data by domain, select a domain at the top of the dashboard.

To narrow down your results, you can filter by time period.

Tableau 1. Success portal dashboard

Widget	Description
HAM maturity	Current stage of your HAM program maturity such as the Crawl, Walk, or Run stage. View the maturity items of each stage by selecting View all maturity items. For more information, see View all maturity items for Hardware Asset Management.
Completed success goals	Total number of completed success goals.
Total success savings	Actual savings from the completed success goals.
Projected savings	Anticipated savings from the success goals are grouped by the status and category of the goal.
All goals	Complete list of success goals with one of the following statuses: Draft In Progress Pending Review
Projected vs actual count by category	Comparison between the projected and actual success goals count with status as Draft, In Progress, or Pending Review.
Open activities	Open success goal activities.

Important :

The HAM maturity, Total success savings, Projected savings, and All goals fields are available with the Hardware Asset Management 10.0.0 version or later.