Cancel a repair order line in the Hardware Asset Workspace

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • Cancel a repair order line that no longer needs to be fulfilled.

    Avant de commencer

    Role required: asset

    Pourquoi et quand exécuter cette tâche

    You can only cancel a repair order line that is not in the Completed stage.

    Procédure

    1. Navigate to Workspaces > Hardware Asset Workspace > Inventory.
    2. Select the Repair orders tab.
    3. Select a repair order that's in the Draft or In Progress stage.
    4. Select the Repair order lines tab.
    5. Select the repair order line that you want to cancel.
    6. Select Cancel.

    Résultats

    • The stage of the repair order line changes to Cancelled and the state changes to Closed Incomplete.
    • The state of the associated repair asset tasks that were open changes to Closed Incomplete.
    • The stage of the repair order changes to Cancelled only if there aren't any other repair order lines that are in the Troubleshoot, Repair, Evaluate, or Completed stage.