Exploring Now Assist for Hardware Asset Management (HAM)
The Now Assist for Hardware Asset Management (HAM) application includes an agentic workflow driven by AI agents that can manage hardware asset requests autonomously. This automation helps asset managers skip manual tasks, enhancing their productivity and efficiency.
Now Assist for HAM overview
The agentic workflow in the Now Assist for HAM application operates in a structured manner. It first verifies licenses and models, then checks stock availability, and finally triggers the necessary AI agents to fulfill hardware asset requests automatically.
Now Assist for HAM benefits
The collection of AI agents included in the Now Assist for HAM application offers the following benefits:
- Automation of repetitive and complex tasks involved in sourcing hardware assets, reducing the workload on asset managers.
- Reduced need for human involvement in tasks, enabling asset managers to focus on activities of higher priority.
- Faster resolution of hardware asset requests, leading to quicker turnaround times.
- Increased employee satisfaction, with quicker resolution of asset requests.
- Improved asset utilization, for effective allocation of hardware assets.